Cvent Reviews in July 2026: User Ratings, Pros & Cons

Use of Flex

What do you like best? Creating Events in Flex through Cvent is very user friendly. It allows for you to do a lot of options and customization. What do you dislike? The only down fall I would say is that it takes a bit of navigation to get through the creative process. However, after you have used it once or twice it is a lot easier. What problems are you solving with the product? What benefits have you realized? Cvent has given our office the ability to tailor information and ...

It has been a great experience

What do you like best? I like the fact that you can chat and call people for help, they are very responsive. What do you dislike? I dislike that we have some troubles with sending emails to people. Our emails get blocked by lots of our customers' internet filters Recommendations to others considering the product: Use the help options if/when needed. Create Reports for anything that you don't already have supplied to you. What problems are you solving with the product? What ...

Flex review

What do you like best? I like the way the website registration looks overall from an attendee aspect its modern. What do you dislike? I don't like the fact that I can't manipulate the code so its very basic edits that can be done. For instance I can't upload a photo and then change the size. What problems are you solving with the product? What benefits have you realized? Always coming with issues after the fact with Cvent I seem to learn the hard way once its already has effected ...

Very Pleased with CVENT

What do you like best? I find CVENT pretty user friendly on my end. It's straightforward and there are excellent community resources. Particularly the support staff who are always very helpful and patient in helping me find solutions. What do you dislike? I would like there to be some type of user guide available for registrants. What problems are you solving with the product? What benefits have you realized? CVENT has made our registration process for program participants much ...

Cvent does the job, but it's not the best

What do you like best? The customer service team is very helpful What do you dislike? Currently, there's not enough customization options in Flex in terms of designing websites, registration systems, and emails. I like the introduction of widgets in Flex, but they're not dynamic enough. Also, in general, Cvent is not intuitive or user-friendly. Also, the fact that we have to upload a screenshot to this survey to prove that we logged into Cvent is ludicrous. Recommendations to others ...

Cvent Flex makes things look nice!

What do you like best? I like that Cvent Flex has a new and updated look. What do you dislike? I dislike that it is a new process for our folks using Cvent to learn. What problems are you solving with the product? What benefits have you realized? I work mostly with the fiscal side of Cvent. They are helpful when problem-solving, but can be sometimes inaccurate and slow in sharing information.

Flex is very easy to use but there are some features that are still not available that are important

What do you like best? Flex is very easy to use. Customer service is great What do you dislike? There are some features that are still not available in Flex that are important to us (like invoicing! Being able to do global changes to registration forms would be a great feature. What problems are you solving with the product? What benefits have you realized? Makes the registration process for our participants very easy,

Cvent is great, but FLEX isn't yet.

What do you like best? I think CVENT has a lot of great features all baked into one solution - but their new website builders need a lot of work. What do you dislike? FLEX - FLEX needs a lot of work - the fact that a lot of features are turned off and you can't use them because you're building your event in flex is crappy. So, the old website builder, made bad websites, but had all the features, and then flex needs a lot of help. Recommendations to others considering the product: ...

CVENT Review

What do you like best? I like that CVENT allows customers to register with discounts and that each event page can be so customization. What do you dislike? It is not super user friendly. Customers have trouble understanding how to work the platform and modify their registration. What problems are you solving with the product? What benefits have you realized? We do not have to use paper applications now for people signing up for our events.

A solution for conferences and tradeshows

What do you like best? Cvent Flex has a clean design, an easy to use interface, and interactive reporting tools. What do you dislike? More and more, cvent is becoming a tool for conferences and tradeshows, getting away from the planners that use it for dinners/luncheons/receptions. It's easy to see that cvent knows the money is in these high volume events. Also - the functionality of Flex is improving, but the transition was rough. What problems are you solving with the product? What ...