Cvent Reviews in June 2025: User Ratings, Pros & Cons

Love Cvent

What do you like best? Cvent is a great tool and simple to use for my registration needs. If I have questions, I can easily contact the help desk and they are always there 24/7 to assist! What do you dislike? I would like to see better integration with American Express Travel so our airline reservations link to the registration process. This may just be a feature that I'm not fully aware of yet. Recommendations to others considering the product: Test it out, you'll love it! What ...

A stellar system for planning

What do you like best? I love that you can create the website in modular pieces that are adaptable and changeable. You can create so many different looks and integrate so many different options like security, maps, travel, etc. The easy interface allows anyone to create a beautiful site. What do you dislike? Though Flex was rolled out last October, there are functions that are still not available for flights and hotels. This makes it harder to use the new system since we must have the ...

My attendees were so impressed

What do you like best? I loved using the event in a box! My attendees were so impressed at the ease and professionalism it provided us as their first impression of our conference. The event center that we used even asked us for information on it so they could recommend it to other clients. What do you dislike? My only complaint is the time it took to build out the event initially. What problems are you solving with the product? What benefits have you realized? We have always had ...

Fantastic

What do you like best? I love how user friendly the FLEX site designer is. It is very responsive on multiple platforms and adjusts well for any mobile device. I appreciate the freedom the site designer gives me in branding and ensuring a quality site for our clients. What do you dislike? I do not like the emarketing side of Cvent. It is not user friendly. It is extremely difficult to navigate. Most of the time, your "preview" will not look the same as when the communication is actually ...

Registration made easy

What do you like best? The ease of setting up your event and knowing that the look and feel will work on both desktop and mobile devices What do you dislike? At the moment, I have not found anything to dislike. Flex took all the tedious pain I felt from setting up a classic event and made it even easier with Flex. Recommendations to others considering the product: Cvent is a great way to market your event (private or publicly, get people registered and collect so much useful data in ...

Flex Is Gorgeous

What do you like best? I love how easy it is to navigate the website, especially the website and communication design features. What do you dislike? The design of the site seems fragmented. You have really classic capabilities and then you have cutting-edge. What problems are you solving with the product? What benefits have you realized? I would like to allow guests to register. The benefit is the ease of registration, people are much more inclined and having a better experience.

Cvent flex allows us to tap into our creative side to market and promote events.

What do you like best? We love the functionality of the e-communications. Flex gives us more control over the design and registration process. It is easy to use and when we do have a question the community is very helpful. We can create user experiences that are unique for each of our clients on one platform to maximize efficiency with our staff. What do you dislike? There are features that are not yet available , such as optional items. We have had to find work arounds for this to ...

Cvent Flex makes creating professional looking registration sites easy!

What do you like best? Cvent allows us to manage multiple events seamlessly. The new Flex platform is very user friendly and intuitive and has really allowed us to create professional and visually interesting registration websites and coordinating email campaigns. Plus their customer service is amazing! What do you dislike? I did experience a few glitches at first using the Flex platform but I was an early adopter and they worked with me to resolve those problems. Recommendations to ...

Cvent is Imperative for all Event Planners

What do you like best? Cvent makes inviting a large number of attendees to an event easier. Not to mention you can register attendees, book air travel and hotel rooms, and conduct surveys all from the same platform. What do you dislike? Setting up the event website is not the most user-friendly, however with Cvent Flex, I think it will be much easier and more user-friendly! Recommendations to others considering the product: It is worth it to go through the training so that you can ...

Lots of functionality, easy to use!

What do you like best? The support teams, they are awesome and always ready to help! What do you dislike? Sometimes certain functionalities are hard to find, have to search or always call support team. What problems are you solving with the product? What benefits have you realized? Running custom reports, to get answers to specific reGISTRATION questions. Benefits - you can customize exactly how you want it!