Cvent Reviews in June 2025: User Ratings, Pros & Cons

Excellent platform with subpar service

What do you like best? We have used multiple event management platforms, and Cvent is by far the best choice from a functional perspective. We use nearly every Cvent module, which helps tie all of our events together from start to finish -- unlike other systems we've used that are more piecemeal. The new website builder is a huge addition to its functionality, the sourcing module is a huge time-saver, and the mobile app (CrowdCompass has been a game-changer for our onsite attendee ...

Easy to set up and Flexible

What do you like best? I like that I can easily change the look of my website design. The new Flex version allows for a smoother workflow through the design stages of the pages. What do you dislike? It was a little tricky to find all of the places where I needed to make my changes in the new Flex layout. I think some of the locations of the elements are in strange places. I think they can make some changes to these areas so it is easier to manage events. Recommendations to others ...

An effective event planning platform

What do you like best? I like the different features available. However, I do wish more customizable features were available. What do you dislike? I wish there were more customizable options. For emails, the format is pretty bland. What problems are you solving with the product? What benefits have you realized? Event planning restructuring. We have realized the benefits of how organized this process is.

functionality

What do you like best? Cvent has a lot of capabilities for users to design specifically to their needs What do you dislike? Learning a new system is always a challenge What problems are you solving with the product? What benefits have you realized? Capturing data that was previously not collected

Fine tuning to make it better

What do you like best? Customer service support was readily available with advices and suggestions. What do you dislike? Certain elements were not considered, eg, running of a detailed report could have used easier functions/navigation - select details to populate in a customised report by checking of boxes would have been a better UI/UX for me. Some of the design elements required web design hours, which defeated the purpose of cvent being a self-service web-based event ...

Flexible, Simple & Organized!

What do you like best? CVENT changed the game for NYSACOP’s Conference registration. The options are endless with colors, backgrounds, themes etc. My team manager, Samantha was absolutely nothing but amazing. She worked around my busy schedule and took the time to make sure every detail was perfect before our launch. A registration process has never been easier! What do you dislike? I have absolutely no complaints. The person assigned to your team is on top of everything, customer care ...

Cvent has been a helpful tool

What do you like best? There are so many ways to use Cvent for your benefit. The supplier network, meetings request form, calendar, event registration pages, crowdcompass, etc., the list can go on. What's nice is that most of these tools talk to/work with one another so you don't have to go to different systems to get the job done. For those panic moments where you can't figure out how to fix something, the Cvent community and their product consultants are really helpful and provide a ...

Industry leading for a reason

What do you like best? I love the custom registration paths, custom event site and ability to update without coding. Great having a central location for all information. Love On Arrival and that there are many other add on features to improve our reputation and attendee overall experience. Appreciate the potential for sponsor revenue and proof of value to stakeholders. What do you dislike? Logic questions could be more robust. Would be great if modification emails highlighted the ...

Cvent is a lifesaver!

What do you like best? Cvent is the top-of-the-line registration platform. Our attendees quickly and easily navigate through registration on complex events, and the reporting tools available are endless. Registration is simple to setup and the system walks you through step-by-step. If you do run into an issue, Cvent's Chat support is amazing, and will walk you through finding a solution. What do you dislike? There isn't much that needs to be improved in Cvent's platform. The only issue ...

Wonderful product! I would highly recommend CVENT!

What do you like best? CVENT is a great product. I have only been using it for three months and already feel like I could handle almost any scenario on my own. The team really made getting started easy! What do you dislike? So far there isn't much I do not like. However, there are a lot of great functionality pieces in Classic that I wish was in Flex. What problems are you solving with the product? What benefits have you realized? As a small to medium-sized company, we have limited ...