Cvent Reviews in June 2025: User Ratings, Pros & Cons

Great New Interface - Wish it Could Still Toggle to HTML

What do you like best? I love the ease of use. Creating a website, email, etc and being able to pull in the common headers/footers and all the other information makes it super easy to create and make changes. And, saves time. What do you dislike? Using Cvent for event invitations, registering, checking people in is great And, I love the new Flex. However, I wish we could still toggle between HTML and Flex view like we could in classic view. And/or I wish we could copy event emails, etc ...

Comprehensive, yet still easy to use

What do you like best? I love how all of our data is stored in a centralized location and integrates with our CRM database. We're able to have a complete picture of who our constituents are, what events they've attended, and how much they've contributed to our nonprofit all in a user-friendly, visually compelling way. There are many different kinds of reports that can be run, based on whatever it is you want to know about your guest. I love that there are special portals that you can ...

Leader in Event Management Software

What do you like best? Cvent software is very easy to use tools & provides all information with detailed & their support team is very supportive. What do you dislike? I did not find any feature which I mention in the dislike column. I wish some automation related advanced features should also include. What problems are you solving with the product? What benefits have you realized? With the help of Cvent, we managed our events easily, we can easily do planning for our upcoming event.

Amazing customer service, poor product knowledge

What do you like best? The customer service is amazing! I am treated with respect and the hotline is easy to access. What do you dislike? The Flex Plan seems too new and the back-end has SO many "rules" put in place that not everyone is aware of. It seems that it has many amazing capabilities, but there are so many requirements that are still unknown to us as well as the team. I'm sure there is information on your customer service FAQ's, but from a user experience, how would we know to ...

Looks great and so easy to use!

What do you like best? I like the overall simplicity of it. I am able to design and create the registration all in the same window. What do you dislike? I am not able to use it yet for the bulk of my events because there is no option for partial payment as well as optional items. What problems are you solving with the product? What benefits have you realized? I have not really been able to use it on the full scale yet because it is still lacking some functions necessary for my events.

CVENT makes registration seamless!

What do you like best? I love how user friendly CVENT could be for beginners and how you can delve deeper depending on your experience. What do you dislike? Nothing so far. I’ve only had success with CVENT. Recommendations to others considering the product: Take advantage of customer support! They have been great in helping me navigate CVENT as I was learning. What problems are you solving with the product? What benefits have you realized? CVENT allows me to get easily have ...

Best event management platform

What do you like best? All the features Cvent provides in planning and managing events of any size; large or small. What do you dislike? Sometimes, hard to navigate, but when you get familiar it becomes much better What problems are you solving with the product? What benefits have you realized? Conferences and workshops planning. Very helpful in collecting and storing participants information

Conference and Event Manager

What do you like best? During the course of my work routine I book many conferences for our team that are on a variety of software platforms. I find Cvent to be the most user friendly among its competitors. What do you dislike? At times it is a bit picky with google chrome. Recommendations to others considering the product: It is worth the effort What problems are you solving with the product? What benefits have you realized? Ease of registration process for attendees and ...

Great product, blows me away!

What do you like best? Cvent is very intuitive and easy to use. Even a beginner could take the wheel and drive! What do you dislike? I wish i could upload images faster! I dont like that each image has to be uploaded seperately. There should be a drag and drop option for multiple pics. Recommendations to others considering the product: Just do it! What problems are you solving with the product? What benefits have you realized? ecommerce is a breeze with Cvent and brings our ...

One great big Easy button

What do you like best? Dynamic, intuitive platform. Excellent customer service. What do you dislike? There are minor issues such as having to re-sort the invitee list each time you circle back to it after viewing a record. If I sort invitees by company and open one of them, I am destined to have to resort them when I want to view other invitees from the same company. Recommendations to others considering the product: Don't hesitate to make the switch. Customer service support is so ...