Cvent Reviews in July 2026: User Ratings, Pros & Cons

Lots of bells and whistles but you really need to know your stuff with design.

What do you like best? The on site badge scan functionality is a huge time saver. The registration process allows for a variety of sessions and items for sale. What do you dislike? Creating a registration in the new Flex environment is not totally intuitive but I made it work. Knowing something about web design would be helpful. Recommendations to others considering the product: Make sure you understand the amount of time and technical skills required to set up an event. The ...

User Friendly

What do you like best? The new interface for CVENT is very intuitive and user friendly. What do you dislike? The registration receipt for events is no longer easy to copy paste into our database. The old receipt system for events was far better for data entry. What problems are you solving with the product? What benefits have you realized? Management of events is more streamlined - far easier to communicate with all attendees

Easy to use but sometimes glitchy

What do you like best? I like the intuitive nature and knowing where to find what without much training What do you dislike? On occasion I have issues with licenses not registering or not typing something in exactly in a search where I can't find something. What problems are you solving with the product? What benefits have you realized? We use them for scanner licenses for tradeshows and collecting leads and notes on those leads

Best Customer Service

What do you like best? My favorite aspect of using CVent is the quick and helpful replies from the customer service team. What do you dislike? I wish the templates were easier to use. What problems are you solving with the product? What benefits have you realized? I love the connection between our CVent website information and our Crowd Compass app.

You'll regret not $$$ all

What do you like best? Features are nice and reporting setups are great What do you dislike? HTML coder is needed. Event set-ups are complicated if you want to make any changes to Cvent's template or use your own. Support is segmented and will often send links to content on the site instead of assisting What problems are you solving with the product? What benefits have you realized? There isn't an HTML coder on staff, which is needed to make changes. I'd seen other reviews on ...

Great resource for registration

What do you like best? Easy to use, universally known. Can easily access reporting. What do you dislike? There are some features that are limited and don't always make sense on the front end (i.e. adding a guest to an event - shouldn't have to make them select same session). Recommendations to others considering the product: Cvent is well known and universally used. While I have used other registration systems, most companies use Cvent. What problems are you solving with ...

cvent

What do you like best? cvent is a good company that helps get the events faster , they are always helpful and accessible. We have done many events with the company, What do you dislike? the time it takes to complete surveys, today I did it twice. And sometimes when there is a big event there is no time to call for help. Recommendations to others considering the product: i would because in large companies it is worth it What problems are you solving with the product? ...

Cvent review

What do you like best? We have complex events and Cvent is the only platform that allows for all of our complexities. What do you dislike? That I still cannot use the new flex system What problems are you solving with the product? What benefits have you realized? Integration with Salesforce is very beneficial to us

Best for large companies willing to invest time and money as well as provides additional tools!

What do you like best? I think the best part about Cvent is the robust amount of information you can build out on a website and registration platform as well as the robust amount of tools you have in a singular service/provider. i.e. communications, reporting, automated messaging. What do you dislike? I definitely think the Cvent customer service could use a little bit of a revamp and enhancement - especially when issues are super time sensitive. I have never had a problem with ...

Cvent

What do you like best? can customize for any event type. great platform for event registration. What do you dislike? way too many granular setting to deal with, but that may be a plus to some. Recommendations to others considering the product: if you can afford the price then its a great platform What problems are you solving with the product? What benefits have you realized? this allows us to plan event and give slots to ppl who will attend