Cvent Reviews in June 2025: User Ratings, Pros & Cons

Expensive but Worthwhile

What do you like best? CVENT does a great job of putting everything you need for event management in one easy to find place. They allow for customizable websites for attendee use, as well as a back end database that houses more than enough information and detail to make registration for your guests and attendees a breeze. What do you dislike? The price is a little steep. For small organization, such as the one I am currently working for, it's difficult to justify spending so much ...

Terriable service, snake oil sales practice

What do you like best? nothing, they sold us a bill of goods, couldn't wait to get out of the contract. What do you dislike? Before purchasing we went in depth time and again what we needed the application to do for us, and we were shown flashy sites saying that they can do what we need, and we purchased the level they said would do everything. Well 8 months after signing the contract we still are unable to use it, and have had to be upgraded over 10 times from what we were first ...

Best Customer Service

What do you like best? My favorite aspect of using CVent is the quick and helpful replies from the customer service team. What do you dislike? I wish the templates were easier to use. What problems are you solving with the product? What benefits have you realized? I love the connection between our CVent website information and our Crowd Compass app.

cvent

What do you like best? cvent is a good company that helps get the events faster , they are always helpful and accessible. We have done many events with the company, What do you dislike? the time it takes to complete surveys, today I did it twice. And sometimes when there is a big event there is no time to call for help. Recommendations to others considering the product: i would because in large companies it is worth it What problems are you solving with the product? ...

Easy to use but sometimes glitchy

What do you like best? I like the intuitive nature and knowing where to find what without much training What do you dislike? On occasion I have issues with licenses not registering or not typing something in exactly in a search where I can't find something. What problems are you solving with the product? What benefits have you realized? We use them for scanner licenses for tradeshows and collecting leads and notes on those leads

Great resource for registration

What do you like best? Easy to use, universally known. Can easily access reporting. What do you dislike? There are some features that are limited and don't always make sense on the front end (i.e. adding a guest to an event - shouldn't have to make them select same session). Recommendations to others considering the product: Cvent is well known and universally used. While I have used other registration systems, most companies use Cvent. What problems are you solving with ...

Cvent review

What do you like best? We have complex events and Cvent is the only platform that allows for all of our complexities. What do you dislike? That I still cannot use the new flex system What problems are you solving with the product? What benefits have you realized? Integration with Salesforce is very beneficial to us

Best for large companies willing to invest time and money as well as provides additional tools!

What do you like best? I think the best part about Cvent is the robust amount of information you can build out on a website and registration platform as well as the robust amount of tools you have in a singular service/provider. i.e. communications, reporting, automated messaging. What do you dislike? I definitely think the Cvent customer service could use a little bit of a revamp and enhancement - especially when issues are super time sensitive. I have never had a problem with ...

You'll regret not $$$ all

What do you like best? Features are nice and reporting setups are great What do you dislike? HTML coder is needed. Event set-ups are complicated if you want to make any changes to Cvent's template or use your own. Support is segmented and will often send links to content on the site instead of assisting What problems are you solving with the product? What benefits have you realized? There isn't an HTML coder on staff, which is needed to make changes. I'd seen other reviews on ...

Great Event Management App

What do you like best? Flexibility, robustness and ease of integration What do you dislike? We could use better integration with our website. Recommendations to others considering the product: Flexible and good overall solution that includes all the apps that a company needs for events (registration, billing, mobile app, program info, and more). What problems are you solving with the product? What benefits have you realized? Event Registration, Check-in and Program ...