Cvent Reviews in June 2025: User Ratings, Pros & Cons

Organized Tool with the Best Customer Service!

What do you like best? The best part of Cvent is the customer service and help tools! No matter how complex the issue or question that I have is, the customer service representative is always able to help me navigate the back-end of my event to ensure that the front-end looks and feels the way that I want. All of the representatives are equally knowledgeable about the technical aspects of Cvent and are positive in their attitudes and demeanors! What do you dislike? Before the latest ...

Comprehensive, not very intuitive

What do you like best? Lots of features- the ability to add many different components to your event or registration. You can do a detailed flow with conditional components. Testing your form is easy. What do you dislike? It’s not super intuitive, and the categories have weird names that didn’t exactly match up with what I was thinking if. Example: building a registration for an event and had to have lots of help and explanations of how to add activities and categories because they ...

Happy with the software, most issues where user errors

What do you like best? Great that its a universal software that sends to employees and customers as long as they are in the system already. What do you dislike? Had some issues moving appointments. If something was already sent to our VP and customer, if we tried to move the appointment to a different time, it would say the customer wasn't available. We started cancelling the first appointment and rebooking the whole thing at the new time we needed What problems are you solving ...

Great conferencing software

What do you like best? its very user friendly. there are a number of features that are very helpful like reports, certificates, data bases, name tags. What do you dislike? reports are sometimes hard to determine which one i really need. What problems are you solving with the product? What benefits have you realized? This assists me in many ways for our meeting from food counts to printing certificates of participation.

User Friendly

What do you like best? The new interface for CVENT is very intuitive and user friendly. What do you dislike? The registration receipt for events is no longer easy to copy paste into our database. The old receipt system for events was far better for data entry. What problems are you solving with the product? What benefits have you realized? Management of events is more streamlined - far easier to communicate with all attendees

Lots of bells and whistles but you really need to know your stuff with design.

What do you like best? The on site badge scan functionality is a huge time saver. The registration process allows for a variety of sessions and items for sale. What do you dislike? Creating a registration in the new Flex environment is not totally intuitive but I made it work. Knowing something about web design would be helpful. Recommendations to others considering the product: Make sure you understand the amount of time and technical skills required to set up an event. The ...

Cvent Review from a Nonprofit

What do you like best? I enjoy the ability to customize an event's registration to best fit our needs. It makes each event feel supported even though they are for different audiences and recipients. What do you dislike? In some instances, there is still some catching up needed for event customization. But, we have managed to find workarounds or adjust our needs to match what cvent provides for us. Recommendations to others considering the product: Cvent is a responsive and ...

We used Cvent for a region function back in the spring with success.

What do you like best? Online purchasing of tickets for a food event for our region. What do you dislike? The reporting was hard to use and it kept losing connection at the event. What problems are you solving with the product? What benefits have you realized? To make the convenience of online ticket purchasing as easy as possible. Most online purchasers were happy with the service.

What else is there?

What do you like best? I like that it integrates with a few third parties and the registration was easy enough for attendees What do you dislike? The interface is a little janky on the backend What problems are you solving with the product? What benefits have you realized? I hope they build our the DoubleDutch integration

Cvent is a user-friendly option for events

What do you like best? Cvent allows you to sort your data multiple ways. What do you dislike? Some data is not easily found and some types of sorts that we find helpful were not available. What problems are you solving with the product? What benefits have you realized? We use this to seat our own events. It is a viable option for this.