Cvent Reviews in July 2026: User Ratings, Pros & Cons

Marketing Manager

What do you like best? I like Cvent's integration with our Customer Relationship Mgmt tool. What do you dislike? We've had some issues to work around with Webinar integration and pulling accurate data, but have worked around to figure out a solution What problems are you solving with the product? What benefits have you realized? Event marketing and registration are great for our company

Organized Tool with the Best Customer Service!

What do you like best? The best part of Cvent is the customer service and help tools! No matter how complex the issue or question that I have is, the customer service representative is always able to help me navigate the back-end of my event to ensure that the front-end looks and feels the way that I want. All of the representatives are equally knowledgeable about the technical aspects of Cvent and are positive in their attitudes and demeanors! What do you dislike? Before the latest ...

Comprehensive, not very intuitive

What do you like best? Lots of features- the ability to add many different components to your event or registration. You can do a detailed flow with conditional components. Testing your form is easy. What do you dislike? It’s not super intuitive, and the categories have weird names that didn’t exactly match up with what I was thinking if. Example: building a registration for an event and had to have lots of help and explanations of how to add activities and categories because they ...

Easy and Quick

What do you like best? It was very easy to work through and maneuver the website. I liked that it was easy to navigate. What do you dislike? I don’t like how it looks on the phone. It is harder to navigate on phone. What problems are you solving with the product? What benefits have you realized? Easy to do event planning and registration on Cvent.

CVENT- Necessary tool for meeting planners

What do you like best? I like the ease of use of CVENT. It's very user freindly What do you dislike? It is user friendly, but there are times where it can be a little challenging. What problems are you solving with the product? What benefits have you realized? Solving issues in terms of registration and capturing questions to ask attendees. We love using CVENT as a team. It's a great resource to prepare for events.

Cvent and Salesforce

What do you like best? User interface for event creation. Integration with our Salesforce so we have visibility in both systems. What do you dislike? cost is difficult for our YOY growth. Some users have a difficult time since they are not in cvent all the time. A big issue is the need to add a 3rd payment gateway and reconciliation process. AKA - not all services we use have an active integration with cvent. Recommendations to others considering the product: Cost and scale ...

Robert Davis Review

What do you like best? The fact that customer service is so easy to access and willing to help out What do you dislike? Nothing! Everything has been nothing short of perfect! Recommendations to others considering the product: Allow users to copy templates from the old version to the new version What problems are you solving with the product? What benefits have you realized? Invites and data keeping for our multiple company events

Happy with the software, most issues where user errors

What do you like best? Great that its a universal software that sends to employees and customers as long as they are in the system already. What do you dislike? Had some issues moving appointments. If something was already sent to our VP and customer, if we tried to move the appointment to a different time, it would say the customer wasn't available. We started cancelling the first appointment and rebooking the whole thing at the new time we needed What problems are you solving ...

What else is there?

What do you like best? I like that it integrates with a few third parties and the registration was easy enough for attendees What do you dislike? The interface is a little janky on the backend What problems are you solving with the product? What benefits have you realized? I hope they build our the DoubleDutch integration

Great & easy to use software!

What do you like best? Easy to use and made for easy meeting management! What do you dislike? Nothing worked great for our meeting needs! What problems are you solving with the product? What benefits have you realized? Centralized and more streamlined meeting management.