Cvent Reviews in June 2025: User Ratings, Pros & Cons

Solid software, great support staff.

What do you like best? We've had great support from our cVent staff. Even though we ran into a few stumbling blocks or limitations with the software, our staff always helped us find a solution or workaround. Great learning/networking opportunities at their local "lunch-and-learn" events. What do you dislike? Some of the software features were non-intuitive. Also standard registration site templates were a little outdated-looking before Flex, which we unfortunately didn't have ...

Tech Tour

What do you like best? What I like best about CVent is how user friendly it is. Tech tours are also helpful in demonstrating on-site solutions. What do you dislike? I dislike that there are some things we would like to do in Cvent that aren't possible. What problems are you solving with the product? What benefits have you realized? Time saving and easier on-site registration/check-in.

Excellent Overall Product

What do you like best? Excellent product, really like that it is so easy to use. What do you dislike? Wish passkey was better integreted. Wish there was a better way to change the look and feel of MRFs and Reg Sites Wish logic question allowed for more levels What problems are you solving with the product? What benefits have you realized? Better overall SMMP

Great overall event management software

What do you like best? I like the customization and that you can copy your events each time instead of starting from scratch What do you dislike? Sometimes there are too many options and the process could be simplified What problems are you solving with the product? What benefits have you realized? checking their user community for articles and suggestions on how to fix problems

Cvent experiences

What do you like best? The capability to create events websites, registrations, event components, and other applications within one resource. I also like the support feature for basic functions. What do you dislike? I would like more honesty within the sales and implementation team when introducing new products. Not all functionality is operational at the beginning phases of a lot of Cvents products and this is not always conveyed. It is found out after the client is invested in ...

Overall easy to use

What do you like best? Being able to manage reports for events and reciving emails after each participant registeres What do you dislike? Having so many securities and places to put the 'event planner' email information to make sure confirmations are going to the right person. Recommendations to others considering the product: Click around - usually you can figure out what you're looking for on your own What problems are you solving with the product? What benefits have you ...

Cvent review

What do you like best? Cvent flex - the ability to customize webpages What do you dislike? It seems like an intuitive website building process but there are sometimes website glitches that hinder the process Recommendations to others considering the product: Make sure you can afford the start up costs What problems are you solving with the product? What benefits have you realized? shifting from hosting events with constant contact to cvent has helped organize our ...

Cvent is a very robust tool and can do so many things.

What do you like best? The options that the tool has to customize and ensure that there's a path for every situation you could ever imagine. What do you dislike? Sometimes functions and features are not intuitive and hard to find. Kind of clunky. What problems are you solving with the product? What benefits have you realized? Cvent has improved our ability to grow our event and sponsorships!

Best for large companies willing to invest time and money as well as provides additional tools!

What do you like best? I think the best part about Cvent is the robust amount of information you can build out on a website and registration platform as well as the robust amount of tools you have in a singular service/provider. i.e. communications, reporting, automated messaging. What do you dislike? I definitely think the Cvent customer service could use a little bit of a revamp and enhancement - especially when issues are super time sensitive. I have never had a problem with ...

Cvent is great for events

What do you like best? The RSVP list and Cvent on Arrival are great for marking participants. What do you dislike? I don't like that names have to match exactly to those in the contact list even if the email address is correct because it generates a lot of errors. What problems are you solving with the product? What benefits have you realized? Again, having the names having to match perfectly (not just emails) is troublesome and I always have to help our registrants which ...