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9.8

Spot Score

Cvent - Event Management Software

Cvent Reviews in June 2025: User Ratings, Pros & Cons

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3.7

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Cvent Reviews & Ratings

3.7

Very Good

Based on 1709 ratings & 1024 reviews

Rating Distribution

Excellent

(661)

Very Good

(280)

Good

(59)

Poor

(10)

Terible

(14)

Expert's Review

Cvent enjoys a strong reputation for its exceptional event management capabilities, solidified by a loyal user base. Customers appreciate the seamless end-to-end solutions offered, catering to various event types - from in-person to virtual. The platform's intuitive interface and the array of features streamline event planning, creating a robust user experience. ...Read more

Cvent pros and cons

  • Comprehensive end-to-end solution for event management, including in-person, hybrid, and virtual events.

  • Intuitive and easy-to-use interface, suitable for all levels of users.

  • Efficient tech stack integrations with open APIs for enhanced functionality.

  • All-in-one platform for managing events from sourcing and budgeting to reporting.

  • Limited custom features, which may be restrictive for users looking for more customization.

  • Complex setup and navigation initially, especially for newcomers without proper guidance or support.

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Showing 371-380 out of 1024

AI

Administrator in Consumer Goods

02/10/20

4.5 out of 5

CVent is a Great Registration Platform...

What do you like best? The seamless flow of data between registration and the CrowdCompass App. What do you dislike? Your onsite Registration doesn't allow color printing without 360 which I don't need for an event my size (250 attendees) so I end up having to get onsite badge printing from another vendor. What problems are you solving with the product? What benefits have you realized? The seamless flow of data between registration and the CrowdCompass App.

AI

Administrator in Events Services

02/10/20

4.5 out of 5

Easy to use and customer service is great!

What do you like best? they have a functional site and helpful staff What do you dislike? some things are very hidden so it's hard to figure out some of the issues alone. Recommendations to others considering the product: Be sure to use their customer support with any questions. What problems are you solving with the product? What benefits have you realized? Single sign on is great! helps out accounting department

AI

Administrator in Internet

02/10/20

4.5 out of 5

Long Time User

What do you like best? I love how far Cvent has come over the last 5 years with their products. Flex is a true game changer and I finally feel like I'm getting the complete package with Cvent. It allows you to have total control over the design, reporting, and details of your event. What do you dislike? While Flex still has a ways to come until it is fully rolled out I am very pleased with where it is currently at. I'm a little sad that parked reports went away, but eager to find ...

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UI

User in Leisure, Travel & Tourism

02/10/20

4 out of 5

Its robust, but kind of clunky. Not sure if there might be a better product.

What do you like best? Managing attendees, OnArrival, event coms What do you dislike? Not easy to edit within event emails or in Classic. Hard to get specific information; reports are good, not great with what they provide. Creating event emails - not all the fields I'd like to embed are available to choose from. What problems are you solving with the product? What benefits have you realized? Managing 100+ events per year

AI

Administrator in Computer & Network Security

02/10/20

4 out of 5

FLEX Site Development

What do you like best? Having the opportunity to work with Cvent SME's is a wonderful thing. They are insightful and quick to follow up as needed. The FLEX program is much more user friendly and adaptive to our needs. What do you dislike? Some challenges with the basics, but the team is quick to assist and provide options. What problems are you solving with the product? What benefits have you realized? Utilizing the features we haven't in the past, such as the exhibitor ...

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AI

Administrator in Construction

02/10/20

4 out of 5

Great product with many offerings

What do you like best? We utilize cVent for registration as well as their CrowdCompass app. The seamless integration between the two platforms has allowed us to ensure no attendee goes missing and allows us to accurately capture all information in our app that the attendee provides during registration. While we have no currently started using it, we plan on moving towards project Flex in 2020 as this looks to be a great offering to better improve the end user experience for attendees ...

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AI

Administrator in Financial Services

02/10/20

4 out of 5

Event Management Software

What do you like best? Tools for large events with multiple sessions. What do you dislike? Finally have mobile-friendly formatting with Flex, but the interface is confusing compared to other website builders. Email marketing also needs design improvement. Price is a bit high for what it is. What problems are you solving with the product? What benefits have you realized? Faster check-in at our large events.

SS

Sierra S

02/10/20

4 out of 5

Great Platform for Event Management

What do you like best? It can literally take care of anything... be it the integrations are not native - it can still pretty much do all the things you need. Also-- for a price. The customer success person we have been assigned has also been extremely helpful. Integrates with salesforce through API which is nice - so all of our systems can work together. What do you dislike? The platform is anything but intuitive. I have a hard time finding anything and I have been using it for over ...

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JB

Julia B

02/10/20

4 out of 5

Industry Giant...plus I'll use whatever Marketo uses ;)

What do you like best? Their onsite support staff were a GAME-CHANGER for us in our last 450 person event. She was sooo knowledgable when it came to onsite registrations, lead scanners, updating people's session registrations, etc. Loved Kirstie Montgomery! She was the best. What do you dislike? I've not switched over to Cvent Flex yet, so sometimes I am a bit confused where to go for what. There's a lot to know. What problems are you solving with the product? What benefits have ...

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AI

Administrator in Medical Devices

02/10/20

4 out of 5

We use this frequently

What do you like best? Registration, different paths, allows you to copy events if you have annual ones. Their help line is the best What do you dislike? Interface, at times the inability to execute an idea (such as a bundle) without difficulty. Web page is not as aesthetically pleasing as something such as a wordpress site. What problems are you solving with the product? What benefits have you realized? Bundles

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].