Cvent Reviews in July 2026: User Ratings, Pros & Cons

Cooke - CVENT Review

What do you like best? robust, integrated, multiple reporting tools, dynamic and friend customer service What do you dislike? challenges of extensive learning when you need to get up and running quickly. This is a very robust program with a large learning curve. But WORTH it in the long run. The new FLEX portal is a bit easier than CLASSIC Recommendations to others considering the product: This robust program outshines all those in the field ( at least those I have used) in ...

Long Time User

What do you like best? I love how far Cvent has come over the last 5 years with their products. Flex is a true game changer and I finally feel like I'm getting the complete package with Cvent. It allows you to have total control over the design, reporting, and details of your event. What do you dislike? While Flex still has a ways to come until it is fully rolled out I am very pleased with where it is currently at. I'm a little sad that parked reports went away, but eager to find ...

Easy to use and customer service is great!

What do you like best? they have a functional site and helpful staff What do you dislike? some things are very hidden so it's hard to figure out some of the issues alone. Recommendations to others considering the product: Be sure to use their customer support with any questions. What problems are you solving with the product? What benefits have you realized? Single sign on is great! helps out accounting department

CVent is a Great Registration Platform...

What do you like best? The seamless flow of data between registration and the CrowdCompass App. What do you dislike? Your onsite Registration doesn't allow color printing without 360 which I don't need for an event my size (250 attendees) so I end up having to get onsite badge printing from another vendor. What problems are you solving with the product? What benefits have you realized? The seamless flow of data between registration and the CrowdCompass App.

Great Organizational & Communication Tools for Conferences

What do you like best? The support team was wonderful! The ability to communicate with participants with alerts during the conference was an amazing tool. The check-in process was smooth for our participants too. What do you dislike? There were some disconnects between CVENT and the CrowdCompass App when setting up the event initially. Recommendations to others considering the product: Has a lot of options to fit your needs for a variety of conference types. I have used it as ...

Great platform

What do you like best? I love the ease of being able to get help from a Cvent support specialist I also love the builders for the webpages and emails. What do you dislike? There's nothing that comes to mind that I particularly dislike. What problems are you solving with the product? What benefits have you realized? I love being able to send multiple different emails to different recipients. Being able to pull custom reports is also very helpful.

Everything You Need "Under One Roof

What do you like best? Cvent offers a number of features and an abundance of functionality in one software platform. We utilize Cvent to house all of our conference content which we push to our own website via an API. We register attendees and manage their schedules, collect payment, communicate on both event and session levels as well as utilize OnArrival 360 for check-in and badging as well as Crowdcompass as our mobile app. What do you dislike? Cvent is powerful and there are ...

Very powerful tool!

What do you like best? This is a very powerful tool, especially when it comes to reports and analytics and organizing the event on the back-end. My experiences with tech support have been fantastic! They are always so quick and professional, certainly proficient. What do you dislike? Wish we could tie accounts to our own ID number, rather than an email only. This causes a lot of issues for us and our users, creates a LOT of inefficiencies. Wish we could integrate with Raiser's ...

Great program and getting better every day

What do you like best? The system allows a TON of integration and offers a lot of features, allowing a single-source platform for event planning What do you dislike? It is sometimes a bit overwhelming with how many options are available What problems are you solving with the product? What benefits have you realized? This fit our event management needs perfectly. Now that the system allows integration with our registration software and offers email campaigns, we can work ...

Extremely effective but room for improvements

What do you like best? The visual presentation is very appealing What do you dislike? Needs more features for displaying and keeping attendees engaged Recommendations to others considering the product: Use the group functionality to setup attendees in clusters rather than managing their schedules one by one What problems are you solving with the product? What benefits have you realized? Checking attendees in with the event sub product made check-ins a breeze which were ...