Cvent Reviews in June 2025: User Ratings, Pros & Cons

Use CVent for your next event

What do you like best? Using CVent was a great choice for our events this year. The ease of set up was good but the customer support was terrific. I spent a great deal of time on the phone with service team working through our complicated events. They were all great! What do you dislike? Our events are complicated. We'd like to have customization that isn't allowed at our price point. Many items we don't need so we simply have to use white text so they don't show up. By doing this ...

Great Support team and lots of design opportunities

What do you like best? I was pleasantly surprised with the customer service experiences I have had. The support team is great and very knowledgeable. In addition, there are great capabilities that the site designer provides for a broad range of aesthetics people are looking to achieve. What do you dislike? I think there could be a few more functionality upgrades that could be made. Recommendations to others considering the product: Have at least 1 in-house POC for this ...

Does a lot of things, not all of them well

What do you like best? customer support over the phone has generally been good and prompt. OnArrival has been great What do you dislike? UX is convoluted eg salesforce integration needs to happen in 3 different places, difficult to bulk change things, eg cancellation deadlines, prices, "advanced" editor has outdated CSS. Recommendations to others considering the product: Test it out thoroughly before you buy. Don't rely on sales reps saying you can do this or that. We were ...

Cooke - CVENT Review

What do you like best? robust, integrated, multiple reporting tools, dynamic and friend customer service What do you dislike? challenges of extensive learning when you need to get up and running quickly. This is a very robust program with a large learning curve. But WORTH it in the long run. The new FLEX portal is a bit easier than CLASSIC Recommendations to others considering the product: This robust program outshines all those in the field ( at least those I have used) in ...

Account Manager

What do you like best? I believe CVENT is a great tool for me. I am able to easily access hotel info, contact information, and meeting info. What do you dislike? I would like an easier tool to create proposals, not just an excel for with tons of info. Something more user friends that we can modify the template. What problems are you solving with the product? What benefits have you realized? Cvent makes it easy for me to access any info I might need. I can easily prepare ...

A robust and user friendly event planning solution

What do you like best? Cvent is so incredibly adaptive the user's needs. Whether it's a huge event with travel and hotel accommodations or a small event of ten people meeting in a conference room, you can do it in Cvent. Though it may seem daunting at first, they provide a plethora of helpful training so that anyone could be successful using it. What do you dislike? At times, it can be difficult for new users to learn how the program works and because it's so robust, it can ...

Cvent is our go to Meeting Request, RFP, and registration tool.

What do you like best? The most helpful part of Cvent is the endless amount of tools available. I love having all my information in one system. The most comprehensive piece of system is the registration system. I love have 24-hour support available to me as well. What do you dislike? The budgeting tool needs to be more comprehensive across the board. I would also love to source all my catering business through Cvent without having to go to restaurants individually (Kapow as it is ...

Great new features!

What do you like best? I love the designer features, makes everything much more appealing! I used to struggle with the aesthetics of our old platforms but everything looks great now! What do you dislike? A lot to learn at once, but once I got some practice it was a breeze! A struggle to learn all of the intricate parts of the design process and learning a lot new terminology, a lot of trail and error before learning everything. Getting there though! Recommendations to others ...

Cvent - Trusted Registration Management Site

What do you like best? CVENT is user friendly and intuitive from a registration management tools perspective. The new FLEX event build tool allows for a customizable template experience that can be tailored to each client OR easily copied and repurposed. What do you dislike? the new flex tool is still in development so some of the tools they perfected with their original product are not yet available as of Feb 2020. Their skilled design/customer support team has been working on the ...

Great event platform

What do you like best? Helpful support team, easy check in process, easy-to-use app that is highly customizable What do you dislike? A bit confusing to figure out how to add on event check in. need a more design-customizable website platform for events. Kind of difficult to edit events if you made a mistake. What problems are you solving with the product? What benefits have you realized? Easy to look up different attendees, submit refunds, etc. Overall has made event planning ...