Cvent Reviews in June 2025: User Ratings, Pros & Cons

Best Industry Tool for Strategic Meetings Management

What do you like best? There are a lot of wonderful things about the Cvent platform for our team, primarily that the meeting/event data entry is now going into a software system instead of just into an Excel document. We rely heavily on the Meeting Request Forms, as well as the budget and external calendar tools, and we are moving more information into the system so that reporting becomes more reliable and effective for us with our internal stakeholders. What do you dislike? The ...

Great customer service

What do you like best? Cvent itself is a great product but the customer service is very helpful. Whenever I can't figure something out, I hop on the phone to speak with a customer service representative and they help get me on the right track every time. What do you dislike? I really can't think of anything I dislike about the product. The solution works flawlessly, and is backed by an excellent team of customer service representatives. What problems are you solving with the ...

I've had a seamless experience with Cvent thank you to their excellent customer service reps

What do you like best? The platform is very easy to use and it's been very easy to get answers any time I've been stuck. What do you dislike? Haven't really found anything I dislike yet! Recommendations to others considering the product: This is one of the easiest to use and implement event registration sites I have used. In addition to the excellent customer service team, I appreciate the Community feature which answers a lot of my questions. What problems are you ...

Cvents Registration Platform

What do you like best? Cvent provides an easy method for signing up for our educational events. What do you dislike? The abstract management info in not integrated with the speaker resource center. What problems are you solving with the product? What benefits have you realized? The abstract management info in not integrated with the speaker resource center.

Cvent makes everything so much easier!

What do you like best? I love the reporting aspect. You are able to customize them and they are quick and easy! What do you dislike? Sometimes the path to get to a function is not always intuitive, you have to click around a couple times. What problems are you solving with the product? What benefits have you realized? We are able to communicate branded messaging to large groups about our events all over the country. Registration is very simple.

Good software but needs slight improvements

What do you like best? The user friendly interface that cvent provides What do you dislike? Main downside is that the scanners were not synched up so every time we scanned an individual, they were as new. It would be nice to have the scanners synched up next time so we could see if one individual had already completed a particular survey or which ones they have done. Recommendations to others considering the product: Nothing apart from best to use it yourself &see what works ...

Not a complete solution, so far...

What do you like best? The electronic registration via OnArrival. What do you dislike? We do not use the online registration from a link sent by email. We upload our guest lists via excel files. So, that process seemed cumbersome and inefficient. Having to go through multiple windows to update info in order for it to show up at OnArrival. What problems are you solving with the product? What benefits have you realized? Electronic, paperless registration at the event.

Great customer service

What do you like best? Cvent itself is a great product but the customer service is very helpful. Whenever I can't figure something out, I hop on the phone to speak with a customer service representative and they help get me on the right track every time. What do you dislike? I really can't think of anything I dislike about the product. The solution works flawlessly, and is backed by an excellent team of customer service representatives. What problems are you solving with the ...

Great for hosting events

What do you like best? The support center. If there’s nothing I don’t know how to do, I always have a place to turn to. I like that you can customize each event with the flex feature. You can pick different themes and colors and tailor it to what the event is specified for. I also like that there are different features you can receive as the planner. I specifically like that I can get alerts for whenever an attendee registers or cancels for the event. I can also get automated emails when ...

End of the year 2019 Cvent Review

What do you like best? The roll out of FLEX and their customer support is amazing. What do you dislike? Can sometimes be to complicated and requires more steps and work around than I would prefer. Recommendations to others considering the product: Learning the process can be tedious but once learned the workload is stream lined at easier. What problems are you solving with the product? What benefits have you realized? Streamlining communication and still making it ...