Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"The most amazing communication tool you’ll ever use, guaranteed!"

What do you like best about Customers.ai? After trying out several chat automation solutions, I came upon MobileMonkey and found what I’ve always been looking for. It’s not just that I can make chatbots, automate customer service, manage marketing campaigns, and even boost sales with MobileMonkey, but that I can actually do all those things with only MobileMonkey. It can do so many things and accommodate so many platforms in one convenient package. What do you dislike about ...

"Very reliable messaging tool for mid-sized businesses"

What do you like best about Customers.ai? I’ve searched a long time for a tool like MobileMonkey. I was not aware that such a platform existed, but a messenger marketing expert friend told me about it. When I realized how versatile it is and how good its automation features were, I immediately jumped on it. It’s exactly what I need and I’m so glad that I finally found the perfect chat tool for my business. What do you dislike about Customers.ai? If there are any problems with it, I haven’t ...

"A rock-solid automation tool"

What do you like best about Customers.ai? This has to be the best automation tool I’ve ever tried. MobileMonkey is not just a tool, but a whole chat toolbox. Most other chatbots just automate replies, and that’s it. MobileMonkey is not limited to such rudimentary functions, it's the kind of messaging platform that aligns with your business goal. It also automates lead generation, drip campaigns, and even sales processes. And it can do that for multiple chat platforms. It’s incredibly ...

"Easy to set up and use"

What do you like best about Customers.ai? The Setup is easy to use and the screenshots and walk-throughs help a ton. What do you dislike about Customers.ai? It's complex because of how much there is to learn and implement. You'll want to make sure you take a little time to learn how to setup your chatbot well, but the walkthroughs are so helpful that you will be fine! What problems is Customers.ai solving and how is that benefiting you? We've needed a more automated way to connect with ...

"The most powerful free-to-use chatbot"

What do you like best about Customers.ai? Can you believe it’s mostly free-to-use? What makes MobileMonkey so powerful is the OmniChat function, which lets you automatically message customers and contacts in just about any messaging app you can think of, whether it’s your web chat, Facebook Messenger, or even SMS. You have one inbox for all of them, so you don’t have to go anywhere else to access their messages What do you dislike about Customers.ai? Using MobileMonkey has been problem-free ...

"MobileMonkey is just what we were looking for"

What do you like best about Customers.ai? MobileMonkey automated our chat so easily. It never sleeps, it's easy to manage, and we can make it even better over time. We thought this technology would be complicated, but its interface puts everything within reach. Not all in our marketing team have coding knowledge, but to use MobileMonkey to the fullest you really don't need any coding skills. The community also gives us new ideas on how to make it better, and their customer support is just ...

"Easy of use and effectiveness is amazing"

What do you like best about Customers.ai? Ease of use! It helped me regain lost leads from a yer ago when I wasn't working here. I love using the drip campaigns to explain common questions we always get from clients, which means the lead becomes more empowered to choose the brand and options presented! What do you dislike about Customers.ai? I think it's my knowledge on how, but comment guard needs improvement because it comes across as spammy! My bosses are regional managers and they were ...

"The best chatbot I’ve ever used!"

What do you like best about Customers.ai? I’ve tried a good number of chatbots, but none of them can compare to MobileMonkey. I like the convenience, ease of use, and versatility that the platform has given me. Being able to use just one program for managing all messaging platforms is very convenient. I can’t go back to anything else. Whether it’s web chat, Messenger, WhatsApp, SMS, or anything else, MobileMonkey can handle it all thanks to its OmniChat feature. You can automate all your ...

"Seamless Automation Toolset Integration with Facebook Messenger"

What do you like best about Customers.ai? When you first use MobileMonkey for your Facebook page and Messenger chat, you immediately get a feel for its immense potential. You can boost both your customer outreach and marketing with its automation features, making it the most powerful tool you can add to your Facebook chat. You can also use MobileMonkey to power up your customer communication. If you’re having problems with gaining more followers and generating more traffic, then ...

"Really great multi-channel chatbot tool"

What do you like best about Customers.ai? MobileMonkey has really great scope and being able to use it for multiple platforms and controlling everything in just one interface saves a ton of time and energy. MobileMonkey is also really easy to use. It was very quick to ramp up and has good documentation and tutorials. What do you dislike about Customers.ai? I haven't had any issues with MobileMonkey at all. What problems is Customers.ai solving and how is that benefiting you? Great tool for ...