Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"MobileMonkey is a marketing tool that's worth every penny!"

What do you like best about Customers.ai? The tedious part of having an online business is responding to all the online queries quickly - or you might lose potential clients or piss off existing ones. The great thing about having MobileMonkey is that you can rest peacefully - you know that MobileMonkey is responding to your customers’ immediate needs. If you only have a budget for one digital tool for your business, I highly recommend getting MobileMonkey. What do you dislike about ...

"Mobilemonkey's Omnichat is a team-oriented productivity app"

What do you like best about Customers.ai? The Omnichat of MobileMonkey is an all-around tool that is very useful for our online business. It makes customer messages, inquiries, and support need to be organized in just one place so it is easier to respond to all of them and not miss out on anyone. Also, MobileMonkey helps with answering simple queries while we are away, which is perfect for our team! What do you dislike about Customers.ai? Nothing it's great! It makes our business flow ...

"All-in-one Marketing Automation tool for your business"

What do you like best about Customers.ai? After years in the business, we certainly appreciate marketing automation tools such as MobileMonkey that helps us set up and maintain customer support and marketing campaigns that we do for our business. MobileMonkey is our favorite because it provides both customer chat support as well as Marketing automation to send promotions to our clientele. What do you dislike about Customers.ai? We have no complaints whatsoever with MobileMonkey. What ...

"Satisfied Client"

What do you like best about Customers.ai? The chat inbox is very useful for our support team both for routing and for generating leads. What do you dislike about Customers.ai? Response can sometimes be a bit hesitant. What problems is Customers.ai solving and how is that benefiting you? We're finally able to integrate a very beneficial chat function.

"Very innovative products for your business"

What do you like best about Customers.ai? Larry Kim is always upgrading the product and services. Plus the training is exceptional. What do you dislike about Customers.ai? I haven't had any technical problems with MobileMonkey. It's my own issue of allocation of training and implementation time. What problems is Customers.ai solving and how is that benefiting you? At this point, I have used it on my Facebook messenger and clients love it.

"I love MobileMonkey"

What do you like best about Customers.ai? Mobile Monkey I think overall offers the best chatbot platform on the internet. From their features to their leadership, everything they have going on is great. If I had to pick absolutely one thing to chose it would be the ease of use of the platform. What do you dislike about Customers.ai? Nothing really. It's hard to complain about a team that works so hard to create an amazing product. The only limitations aren't Mobile Monkey limitations. They ...

"Training and support is great/"

What do you like best about Customers.ai? It's my only experience of a chatbot builder, but I find MobileMonkey simple to use - I'm not naturally technical. What do you dislike about Customers.ai? On the whole, excellent. I can't figure out why an audio widget hasn't been added yet, though. What problems is Customers.ai solving and how is that benefiting you? I'm enjoying fantastic engagement, but conversion is elusive.

"Great tool for chat marketing"

What do you like best about Customers.ai? All other tools I’ve tried tend to be problematic with user interfaces that are not that easy to understand. I found MobileMonkey to be the opposite, and yet also the most versatile of the bunch. It automates your chat, generates leads, does campaigns, and even handles transactions. It has the whole funnel covered, and it even supports all the major chat platforms out there with OmniChat. I don’t know how you can use anything else. I was able to ...

"Messenger ads + MobileMonkey = Lead Gen Success"

What do you like best about Customers.ai? When it comes to acquiring new leads, MobileMonkey has been our go-to social media tool because of how it works perfectly with Facebook messenger ads. We’ve been able to capture around 1000+ new leads in a day in one of our campaigns. The flow and MobileMonkey template we used made it easier for us to reach new customers in no time. Not only was it great for starting a conversation, but it also helps sustain relationships with customers especially ...

"Site review"

What do you like best about Customers.ai? the chat inbox that connects our chat support team to multiple channels in a streamlined inbox that has been a huge help to our customer support team. We're able to manage and route conversations that the bot can’t handle, as well as send automated lead alerts to our sales team to follow up on. What do you dislike about Customers.ai? Every now and then the page loading speed is a little slow. It’s actually gotten faster recently, so other than that, ...