Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"MobileMonkey is the best chatbot for your company!"

What do you like best about Customers.ai? MobileMonkey is a powerful chatbot that can be personalized to boost engagement with your audience while they are at your site or page. It's easy to set up and can have it up and running in minutes. What do you dislike about Customers.ai? The dashboard is a bit bland. I wish it has a more contemporary look to it. What problems is Customers.ai solving and how is that benefiting you? 1. MobileMonkey proactively engages website visitors and accelerates ...

"Awesome tool for adding chat to your Facebook and Websites! Easy enough for a teenager"

What do you like best about Customers.ai? Super easy to use Very intuitive and great to setup replies for your most frequently asked questions What do you dislike about Customers.ai? not much. I am very happy using mobile monkey for my clients Recommendations to others considering Customers.ai: the training videos helped for sure What problems is Customers.ai solving and how is that benefiting you? Answering the most commonly asked questions from facebook and website visitors. I save time ...

"Totally recommended way to power up your messaging marketing"

What do you like best about Customers.ai? Nothing turns your Facebook Messenger chat from a barren wasteland into a thriving landscape quite like MobileMonkey. Its chat automation features can make your chat come alive, which then attracts more people to it. That gives you a much bigger audience you can market to. With a smart and wonderful team of people behind it, MobileMonkey will never grow stale or outdated as it gets new features all the time. It becomes more powerful as time passes, ...

"Simple but effective live chat"

What do you like best about Customers.ai? Quick set up. Works well for what we were looking for, basically getting a phone number and talking to potential clients. What do you dislike about Customers.ai? There are a lot of different tools, which are probably useful, but I had to use their helpdocs to find the tools to use for what we were looking to do. They do have a large resource library which is helpful. What problems is Customers.ai solving and how is that benefiting you? Added the web ...

"Stop having messy customer service for your business"

What do you like best about Customers.ai? Having inconsistent replies and inconsistent timing of replies actually hurts your business. I would know because I have experienced it when I manually reply to all of the inquiries on every single inbox I have for my business. It is messy and inconvenient until I used MobileMonkey. MobileMonkey helped me organize my inbox as well as provide consistent replies and quick response rates for my customers. What do you dislike about Customers.ai? I have ...

"Powerful Marketing tool to help move my business forward"

What do you like best about Customers.ai? Amazingly, since we used MobileMonkey we got 92% fewer complaints on our inbox because of MobileMonkey’s efficient chatbot and quick reply system. Powerful stuff! We could never keep up with the inquiries we receive on our page manually but MobileMonkey solved it all. What do you dislike about Customers.ai? Great tool. Haven't found anything specific that has turned me away. Looking forward to more improved features and functionality. What problems ...

"communication with clients made easier with MobileMonkey"

What do you like best about Customers.ai? A marketer friend told me about MobileMonkey and its potential when it comes to customer engagement. I was using 3 alternative tools before MobileMonkey and I must say that it has the cleanest interface among the platforms I’ve tried. So far, we have been able to use MobileMonkey chatbot to grow our email list as well by 120% since we started using it. What do you dislike about Customers.ai? There is more room for improvement like customer support, ...

"My personal experience with MobileMonkey"

What do you like best about Customers.ai? I found MobileMonkey to be quite easy to learn how to use right off the bat. I had no previous experience with MobileMonkey or other tools like it, so I had to look at documentation to understand how it works. With how its user interface is laid out, I was able to understand how it works and what its features are within minutes. MobileMonkey supports multiple chat platforms and combines them into one inbox. That’s actually really good since there’s ...

"Great chat bot for fb and wp"

What do you like best about Customers.ai? in the chat there are three customizable buttons and custom can ask questions which the bot answers with the help of predefined keywords What do you dislike about Customers.ai? it is very affordable so everybody can use it Recommendations to others considering Customers.ai: great product...works! What problems is Customers.ai solving and how is that benefiting you? customers faqs, leads

"Great product and customer support!"

What do you like best about Customers.ai? Straight-forward UI, and the team was extremely responsive to questions. What do you dislike about Customers.ai? No major dislikes. It's clear this product was designed with a lot of feedback and the team is constantly improving it. What problems is Customers.ai solving and how is that benefiting you? I wanted to find a way to engage people outside of typical e-mails or websites. Chatbots, especially on a platform used by so many like facebook, has ...