Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"MobileMonkey is complete marketing toolbox"

What do you like best about Customers.ai? I used to use multiple chatbots to power my chat in the different chat platforms I use. But when I started using MobileMonkey, I realized that I could use it for all those platforms. It made everything so much more convenient, thanks to the tool’s OmniChat feature, which has all those platforms in just one integrated inbox that makes everything a lot easier to manage. MobileMonkey takes care of chat automation, lead generation, drip campaigns, and ...

"Great for generating leads from Facebook ads"

What do you like best about Customers.ai? It’s a powerful tool when you know how it makes use of Facebook ads. When working with clients I used to spend a ton of money on Facebook ads, but didn’t get as many leads as I would expect. But by using MobileMonkey to automate chat, then using Click-to-Messenger ads and comment autoresponders, we were able to capture a lot more leads automatically. We were able to increase our leads by three times since we started using MobileMonkey this way. ...

"More results with less spend on chat marketing"

What do you like best about Customers.ai? The OmniChat feature on MobileMonkey was exactly what I needed. We were having problems with using 3 to 4 programs at once to manage all our chat activities. But with MobileMonkey, we are able to manage them all in just one program. It being easy to use is also icing on the cake. Not only can it automatically respond to customer inquiries, but it can also do lead generation and campaigns. It also helps us grab email addresses to grow our mailing ...

"Great chat program. Easy to setup, user friendly ."

What do you like best about Customers.ai? Easy to setup and very user friendly for a non techy. What do you dislike about Customers.ai? The only negative that I can see is that only once in a while do we get a missed notification. I chalk that up to someone in the office "reading" the e-mail notification, and then not actually logging into Mobile monkey and responding to the customer. This is only a negative in our current setup. What problems is Customers.ai solving and how is that ...

"Quick replies for your customers in any messaging platform"

What do you like best about Customers.ai? MobileMonkey works wonders with almost all messaging platforms that we’ve used in our business. Aside from collating all of our different inboxes in just one place, it also translates or converts quick reply options to different platforms that make it easy for us since we do not know how to code. After trying different automation services I am blown away by the ease of use and realness of this automation system. I can't say enough great things about ...

"Complete functionality and smooth workflow messaging platform"

What do you like best about Customers.ai? MobileMonkey is an all-in-one chat marketing platform that does it all and is super simple to set up and just get going. It’s packed with features for chat automation, lead generation, drip campaigns, and so on. What’s amazing about it is how easy the interface is to use and how everything flows together smoothly. This is topped off by the OmniChat inbox that lets you integrate MobileMonkey to all your chat platforms. It even supports SMS, so you ...

"A top tier lead generation tool"

What do you like best about Customers.ai? The leads we are generating from MobileMonkey's lead capture tools that work across all our customer chat platforms including Facebook. We are even able to do live chat! Our Marketing team is able to automate and streamline our marketing across all our different platforms including SMS, Facebook, and our site connecting to customers from one management platform with a consistent approach. What do you dislike about Customers.ai? At first, we were a ...

"Excellent choice for chatbot needs"

What do you like best about Customers.ai? The best chatbot/marketing tool I've tried so far. Found MobileMonkey very easy to fire up despite initially being unfamiliar with it. By utilizing the very complete toolbox provided, customer engagement and query responses have improved dramatically. So far it has worked seamlessly with other platforms and I can already see all the growth possibilities. Pricing is very attractive for small to mid-size businesses and the customer support is ...

"Thank you MM"

What do you like best about Customers.ai? MobileMonkey is Top Notch , i Found everything i need here from customizing chat platform to data analyzing What do you dislike about Customers.ai? Users number limitation in free and pro plan is 1 in free and 2 in pro which brings you to use 1 account for multiple users Recommendations to others considering Customers.ai: Just do it What problems is Customers.ai solving and how is that benefiting you? I'm reaching the segment of people who only know ...

"MobileMonkey makes Facebook ads better"

What do you like best about Customers.ai? If you’re spending a lot on Facebook ads, but it seems like you’re not getting much out of them, then you need MobileMonkey. We were able to cut our ad spend on Facebook by half using them, especially with Click-to-Messenger ads, which takes the best advantage of MobileMonkey’s power. You can also generate leads and grow your contact list at the same time. MobileMonkey then takes the email addresses of your leads for your email list. You’re able to ...