Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"Boost your social media presence with MobileMonkey"

What do you like best about Customers.ai? MobileMonkey is a great way to boost your presence on Facebook. It automates your chat in Messenger and can even take advantage of Facebook ads in various ways, making them more effective and efficient in generating leads. But what’s great about MobileMonkey is that it goes beyond just Facebook. We started using MobileMonkey mostly for automating our Messenger chat support, and it works wonderfully for that. But we then looked at its features and ...

"mobile monkey"

What do you like best about Customers.ai? easy to use fast integration excellent customer support What do you dislike about Customers.ai? there is nothing which I dislike with this platform. Recommendations to others considering Customers.ai: none What problems is Customers.ai solving and how is that benefiting you? more customer interaction and better lead generation

"Reduced spend while making our Facebook ads better"

What do you like best about Customers.ai? Our business was starting to get disappointed with Facebook ads as they weren’t as good as they used to be. They brought in a lot of leads and customers in the past, but they then got expensive over the years. We were thinking of just giving up on them. Then we tried MobileMonkey, and its feature of using Facebook ads to generate leads through Click to Messenger ads blew our minds. Its Comment Guard feature was also really good at generating more ...

"I just wanted a Messenger marketing platform, but this is so much more!"

What do you like best about Customers.ai? When I first looked at MobileMonkey, I was looking for something to level up my Messenger marketing campaigns. But what I got went beyond Messenger due to the power of its OmniChat feature. It lets you have chat automation for all the major chat platforms out there and integrates them all in one consolidated inbox, which helps greatly with juggling everything in one place. All the other features for lead generation and drip campaigns, powered by ...

"The brainchild of Larry Kim-- easier to use chatbot that the other ones"

What do you like best about Customers.ai? Easy to use, since it was made by Larry Kim, who made the easiest to use PPC platform (WordStream) that then grew to be the biggest player in the space. I've tried ManyChat, ChatFuel, and the others-- and while it's still early in the chatbot game, my money is on Larry.. This is the best chatbot if you're a digital marketer who has existing content to use and is okay with using self-serve tools. What do you dislike about Customers.ai? I want ...

"The best bot program available"

What do you like best about Customers.ai? I love that Mobile Monkey is so easy to work in. Configuring the bots is very intuitive. I also like the ability to have a different campaign for a specific post. What do you dislike about Customers.ai? I don't know anything I dislike about Mobile Monkey Recommendations to others considering Customers.ai: Start with the free plan if you are concerned but then go all in. What problems is Customers.ai solving and how is that benefiting you? This ...

"Scaling local offices with ease"

What do you like best about Customers.ai? The biggest challenge our clients face is getting their "clicks" to "conversations." Local service businesses aren't optimizing for "add to cart" to tell systems what to do -- so being able to drive everything to a conversation, build rapport, especially for the doctors we serve helps tremendously. Adding FAQ's, Pre-Qual Quizzes, CTAs inside the chat gives us a ton of momentum too, saving the front desks a ton of time in the sales process for ...

"Himalaya Thunder Treks"

What do you like best about Customers.ai? Business promote and more customerand like to give whole time What do you dislike about Customers.ai? I like to do honest business. i not like waste my time Recommendations to others considering Customers.ai: yes What problems is Customers.ai solving and how is that benefiting you? i m happy

"Best chatbot builder for Facebook"

What do you like best about Customers.ai? I've been using MobileMonkey (MM) chatbot builder now for a few years and is easily my favorite chatbot building s/w for Facebook Messenger bots. The functionality is continually being expanded to be the best Multi-channel bot for Messenger, website, SMS and others. What do you dislike about Customers.ai? I'd like the SMS chat to work in the UK. Recommendations to others considering Customers.ai: If you need a multi-channel nocode chatbot platform, ...

"The best customer service for your business using MobileMonkey"

What do you like best about Customers.ai? Our customers constantly compliment the responsive and reliable customer service that they experience from our business where we use MobileMonkey. This is a great added value for our business and has established trust with our customers that they could reach us anytime. What do you dislike about Customers.ai? We have a great experience with MobileMonkey and we are satisfied with the features it provides our business. What problems is Customers.ai ...