Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"Love how easy to use Instachamp is"

What do you like best about Customers.ai? It's the best chatbot platform in the game. We've tried several chatbot tools in the past and there is nothing more versatile and user-friendly than MobileMonkey. We love the UI and how very simple it is. doesn't really need coding, so it was very easy for everyone on our team to get onboarded. What do you dislike about Customers.ai? Our team is extremely satisfied with MobileMonkey! What problems is Customers.ai solving and how is that benefiting ...

"Simple and effective chat automation -- what's not to love?"

What do you like best about Customers.ai? First & foremost, the problem with most chatbot tools is that they're not compliant with Facebook's rules around automation. So inevitably, using them can get you banned. As far as I know, MobileMonkey is the ONLY Facebook-approved chat automation tool. So using them vs. the other options on the market is a no-brainer. What I find really cool about the tech is it's not just automating DMs to folks who reach out on your Facebook messenger -- you can ...

"Mobile Monkey Review"

What do you like best about Customers.ai? The chatbot functionality coupled with the CRM intergration. What do you dislike about Customers.ai? Certain functionality when it comes to creating replies. What problems is Customers.ai solving and how is that benefiting you? Generating leads after office hours

"Growing our pool of loyal customers with MobileMonkey!"

What do you like best about Customers.ai? Customers are great but loyal customers are the best which is why we love using MobileMonkey because it helps us grow our pool of loyal customers. MobileMonkey allows us to learn more about our new and current customers so we can better understand them and provide better service. What do you dislike about Customers.ai? MobileMonkey allows us to tap every potential customer and help us grow our pool by a hundred percent within months. There’s nothing ...

"Best Instagram automation tool there is"

What do you like best about Customers.ai? Not only that it helps us auto-respond to DMs, but it also helps us streamline customer communications through its amazing drip marketing campaigns. What do you dislike about Customers.ai? MobileMonkey is very easy and convenient to use. We have not encountered any issues so far. What problems is Customers.ai solving and how is that benefiting you? We're looking into different tools that could help us manage our social media inboxes. Luckily, we ...

"Great support. Excellent value for money. Very easy to use."

What do you like best about Customers.ai? Easy to use dashboard and very friendly staff. What do you dislike about Customers.ai? Honestly, I have only good things to say about Mobile Monkey. I made a mistake linking the wrong Facebook page to Mobile Monkey and the team helped to get it sorted out quickly. What problems is Customers.ai solving and how is that benefiting you? Our Facebook pages are monitored by a marketing team during office hours so we use the Mobile Monkey bot to interact ...

"MobileMonkey has increased our lead generation by 300%"

What do you like best about Customers.ai? I really find the multi-platform approach very convenient. On top of that from a lead generation perspective, it has done some amazing things for our business and our email list. We are converting 300% more from the ads we run on FB after installing MobileMonkey. What do you dislike about Customers.ai? No issues as of now - we found it very stable and easy to use. What problems is Customers.ai solving and how is that benefiting you? Chat support, ...

"Best Tool for Instagram"

What do you like best about Customers.ai? The simplicity of the tool is what makes it the best. There are two kinds of tools: one super complicated which needs expertise and marketers to navigate and there's another one which can be used even by 1 1 year old kid and activate and works better than the other. Power lies in the simplicity and this is the best tool ever. 1) It helped me get 2400+ comments in one post 2) 2800+ social shares 3) Increased 4000+ followers in a week What do you ...

"Ease of use and great communications"

What do you like best about Customers.ai? The fact that I can communicate with prospects so easily and quickly What do you dislike about Customers.ai? There is nothing I dislike. Mobile Monkey has been great for us. What problems is Customers.ai solving and how is that benefiting you? Another way to talk to prospects where they want to be communicated with. This makes them more likely to learn about us and gives us a chance to have a relationship with them.

"Nothing to lose!"

What do you like best about Customers.ai? It's free and easy to use its better than tools that cost thousands of dollars. What do you dislike about Customers.ai? Nothing I can think of there really is nothing to lose because it's free to get most of the functionality. What problems is Customers.ai solving and how is that benefiting you? When a prospective customer messages me at 3am they get a response instantly. They know that they are valuable and not being ignored.