Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"Mobile Monkey was exactly what we needed for our marketing plus some. Game changer."

What do you like best about Customers.ai? MobileMonkey offers the exact marketing tools that we needed to realize our business goals. It seemed perfectly tailored for our org. The real MVP is Instachamp, which allows us to auto-respond to every inquiry we get through our inbox via Instagram. We establish the logic, and Instachamp does the rest of the magic. In addition, whenever the bot can't answer complicated or specific questions, it gives us the option to respond to the questions ...

"MobileMonkey provides intelligent, customized, conversational chatbots!"

What do you like best about Customers.ai? Creating customized chat experiences with Mobilemonkey chatbots has been incredible. They offer chatbot templates that make it easy for us to deploy chatbots in no time. The integrations with other apps like Zapier also help us save time and resources! We are overall, satisfied with their services as it helps us filter qualified leads who have high intent in purchasing our products! We used Manychat in the past, but with Mobilemonkey's marketing ...

"Excellent chat automation features!"

What do you like best about Customers.ai? > Incredible chatbot features like Messenger Chatblast (impressive inbound marketing tool which allows you to send messages to your Facebook fans) > Very easy to use. > Responsive customer service! > Love the Facebook group community > Overall, a reliable lead gen tool What do you dislike about Customers.ai? Very happy with MobileMonkey! Never had any issues. What problems is Customers.ai solving and how is that benefiting you? Reaching Facebook ...

"Great Tool!"

What do you like best about Customers.ai? We looked into several different chatbot builder options for messenger and MobileMonkey was the most dependable and best equipped to support our organizations needs. We needed to collect emails from potential customers on Facebook and Instagram and MobileMonkey has helped us engage better with our intended audience. What do you dislike about Customers.ai? Nothing so far! I️ have one bot in messenger running smoothly and it was really easy to setup. ...

"Mobilemonkey is an Instagram marketing champion"

What do you like best about Customers.ai? Mobilemonkey is an Instagram marketing champion! They were able to help us grow our account quickly and effectively. With years of experience in the field, Mobilemonkey knows how to get the most out of this powerful social media platform. Using Mobilemonkey’s suite of tools, especially Instachamp, we're able to get more followers, better engagement, and higher-quality leads. We couldn’t be happier with the results! What do you dislike about ...

"best conversational marketing software we've tried"

What do you like best about Customers.ai? It has become increasingly difficult to find good tools for building an effective marketing chatbot. There are so many chatbots on the market at this point in time, but not many builders are as good as MobileMonkey. I believe Mobilemonkey is the best platform for building and deploying chatbots and virtual assistants today. We used manychat before, but it lacks integrations with other 3rd party services that we prefer. So we tried mobilemonkey and ...

"Mobile Monkey is my marketing automation all in one tool."

What do you like best about Customers.ai? My imagination is the only limit! The tools built in help me build out automations to serve my customers, invite them to special offers, generate sales, all while making it fun. I've tried chat bots from other companies, which ended up just being annoying to customers. Plus the integration to Instagram DMs, plus SMS, messenger, etc. and it works great with my email automations as well. I just want my social media to be dialed in and ready to handle ...

"Inexpensive, reliable SMS marketing software"

What do you like best about Customers.ai? We love how simple it is to implement SMS marketing campaigns using MobileMonkey's SMS marketing software. We've tried EZTexting before and we disliked how the inbox looks like on our end. With MobileMonkey's omnichat, we're able to manage all our conversations in one place: SMS, messenger, and Instagram direct messages. Overall, it works exactly how we need it to work and it's surprisingly inexpensive! What do you dislike about Customers.ai? We ...

"Amazing Customer Service!"

What do you like best about Customers.ai? I implemented this chatbot connected with Facebook and the website for a previous client and didn't know anything about chatbots. Thanks to the agent in charge of my account, Raquel Bartolome I learned a lot. She was very patient and taught me how to create a flow that made sense in English, which I translated into Spanish. Great service, a great tool for automated messages that save time and keep the conversations going! What do you dislike about ...

"Mobilemonkey is an SMS marketing tool that every marketer deserves"

What do you like best about Customers.ai? What started as a search for a chatbot turned into finding the most amazing marketing tool I’ve ever had the pleasure of using for my business. MobileMonkey automated our Messenger and web chat, and that was great. But we then started looking into its other features and realized that it did so much more. SMS marketing is still one of the best ways to market your business, even better than email marketing in some respects. After all, people will ...