Customers.ai Reviews in May 2025: User Ratings, Pros & Cons

"Good Instagram Automation Tool"

What do you like best about Customers.ai? Ease of setup. Just plain easy!, Real-time support via IG automation and auto DM makes it easy for our business to handle all inquiries. Scheduled text messaging using the sms automation feature was a huge feature for us. What do you dislike about Customers.ai? When I first learned about MobileMonkey, I was very intimidated that I had to delay using it for a week. But I was very very very surprised when I finally started setting it up! It was very ...

"Easy To Use"

What do you like best about Customers.ai? MobileMonkey helps us streamline Instagram marketing with Instagram automated messaging. Our Instagram automation needs are two-fold: 1) Direct engagement via DM, and 2) Story mentions automations MobileMonkey has helped us tackle both of those Instagram marketing issues by enabling us to automate Instagram DMs! What do you dislike about Customers.ai? Workflows can be quite confusing when you are new to automation What problems is Customers.ai ...

"Good Instagram Automation Tool"

What do you like best about Customers.ai? Ease of setup. Just plain easy!, Real-time support via IG automation and auto DM makes it easy for our business to handle all inquiries. Scheduled text messaging using the sms automation feature was a huge feature for us. What do you dislike about Customers.ai? When I first learned about MobileMonkey, I was very intimidated that I had to delay using it for a week. But I was very very very surprised when I finally started setting it up! It was very ...

"Easy To Use"

What do you like best about Customers.ai? MobileMonkey helps us streamline Instagram marketing with Instagram automated messaging. Our Instagram automation needs are two-fold: 1) Direct engagement via DM, and 2) Story mentions automations MobileMonkey has helped us tackle both of those Instagram marketing issues by enabling us to automate Instagram DMs! What do you dislike about Customers.ai? Workflows can be quite confusing when you are new to automation What problems is Customers.ai ...

"Seamless experience to use"

What do you like best about Customers.ai? Mobile Monkey helps me to keep the engagement level always leveraging. This is because it helps me with instant messages to the users while I am not around especially on Instagram. Marvellous!!! What do you dislike about Customers.ai? As far as I have used or heard from people this tool is one of the best where you can take the help of chatbots for automated messages intended to response quickly all the potential customers. No negative side. What ...

"Seamless experience to use"

What do you like best about Customers.ai? Mobile Monkey helps me to keep the engagement level always leveraging. This is because it helps me with instant messages to the users while I am not around especially on Instagram. Marvellous!!! What do you dislike about Customers.ai? As far as I have used or heard from people this tool is one of the best where you can take the help of chatbots for automated messages intended to response quickly all the potential customers. No negative side. What ...

"Taking a heavy weight out of my shoulder"

What do you like best about Customers.ai? This tool is a lifesaver. I really love it. When you have to manage thousands of users with repetitive messages such as how to contact support or how to register for a course, etc. this tool saves you hours each and everyday. What do you dislike about Customers.ai? Nothing specifically. There are few small issues but support is responsive and nothing's really bother me. What problems is Customers.ai solving and how is that benefiting ...

"Taking a heavy weight out of my shoulder"

What do you like best about Customers.ai? This tool is a lifesaver. I really love it. When you have to manage thousands of users with repetitive messages such as how to contact support or how to register for a course, etc. this tool saves you hours each and everyday. What do you dislike about Customers.ai? Nothing specifically. There are few small issues but support is responsive and nothing's really bother me. What problems is Customers.ai solving and how is that benefiting ...

"So impressed with how their Customer Care Automation Tool makes us more productive!"

What do you like best about Customers.ai? MobileMonkey has helped the sales and customer care teams I work with improve our KPIs. We worked with our rep to design a customer care and reengagement set up that instantly and automatically replies to all inquiries and then automatically assigns the conversation to an agent. We use the SMS features to send promotions to our customer list and it's set up with call forwarding so our team answers calls to book the offers. The text message campaigns ...

"So impressed with how their Customer Care Automation Tool makes us more productive!"

What do you like best about Customers.ai? MobileMonkey has helped the sales and customer care teams I work with improve our KPIs. We worked with our rep to design a customer care and reengagement set up that instantly and automatically replies to all inquiries and then automatically assigns the conversation to an agent. We use the SMS features to send promotions to our customer list and it's set up with call forwarding so our team answers calls to book the offers. The text message campaigns ...