CrowdStreet Reviews in May 2025: User Ratings, Pros & Cons

Professional, broad offering and well resourced.

We’ve used crowdstreet for a number of years and for over 25 different transactions. The website has continued to evolve during this time and done so in a positive way, easier to navigate, easier to fill out the paperwork and keep track to it at the same time. The offerings have continued to be of high quality and there is a brand spectrum of areas in which to invest which adds to the usefulness of crowdstreet. In the early days the helpline/support component of crowdstreet was poor to say ...

Great way to passively invest

Great education on commercial real estate and informative webinars. I have been investing on the platform for over four years. There seems to be a good amount of deal flow with great variety. I especially like the funds that are offered by CrowdStreet. Great way to passively invest in the commercial real estate world.

LP's need to have chance to collect and ensure geuine transparency.

The selling part of the site is amazing, very clear and helfpul. The follow up is a bit looser and the forum for sharing issues is a bit toothless. Many sponsors fail quite considerably in the plan and there is - at present - not a great way for LPs to communicate with each other about this to raise issues with sponsor. There should be a LP rating system (LPs ONLY, not CS) to rate them, Not one deal I have done has come anywhere NEAR the pro forma.

Good site to find private equity deals

Good site to find private equity deals. However, you need to do YOUR due diligence. CS is a marketplace for deals, and although they have their own process to filter out sponsors, they do not undertake the risk, you do. It’s not like Costco where you can return a defective product to the store vs the manufacturer. Look around the site, review track records, and talk to the sponsors and make sure what they write in their offering documents is plausible.

sponsors should be required to report quarterly.

i own 10 projects over the past year. After a learning curve the process improved. The moderators of the webinars need to dress and present as more professional and business oriented. The sponsors are mostly poor at even quarterly updates. I have found them to be responsive to questions but seems crazy that they need to answer similar questions repeatedly when more regular reports would solve the problem.

Better Post-Close Monitoring would differentiate CrowdStreet

My experience with CrowdStreet has primarily been positive. The area where I think CrowdStreet could improve and compete better with some of its competitors is in post-close deal monitoring and communication with sponsors and investors. The deals where they're not going according to plan or where communication is missing, I find myself feeling as if I'm on my own with little or no support from CrowdStreet.

Early on it Was Good, But Now Lacks Customer Service

Early on, I really liked Crowdstreet. I think they grew a little too fast and customer service took a nose dive. It became too difficult to get into investments that I liked and several deals were not well vetted and the operators failed to perform or even provide basic accounting and Crowdstreet did very little to assist the investor. They never seemed to care about the investors, just making their cut of the deals. After investing just over a million dollars through Crowdsteet, I stopped ...

I invested over a quarter million…

I invested over a quarter million dollars on Crowdstreet , but I stopped giving them my money. Most deals are either modified drastically from the original terms or stuck in limbo without much investor updates. On most of their forums, I see investors clamoring for some sort of updates, but Crowdstreet is completely silent and absent. And regardless of whether you make any money or not, Crowdstreet does get paid very generous fees by the project sponsors.

Great Offerings, but the Offer Acceptance Process Needs Better Explanation

Overall positive view of CrowdStreet. I like the upfront legwork they do putting together the various deals, and the consistent manner in which they present them to potential investors. Their new Offer approval and acceptance process seems to be improved a little - at least on the surface (front-end user interface). However, I'm not sure what is different behind the prettier front-end graphics, and the explanations offered to date do not explain the process very well. On a recent offer, I ...

Enrollment must be streamlined

4 areas for improvement 1. Enable holding funds in a pre-paid account so that deals can be funded quickly 2. DO NOT enable "INVEST NOW" until the presenters have presented their presentation. Q&A can be arranged anytime. 3. Enable completion of a lot of boiler-plate paperwork at the time of listing...and not have it slow-down the funding process. 4. DO NOT ASK for redundant docs, like company formation, which you already have on file.