CrowdCompass Reviews in May 2025: User Ratings, Pros & Cons

I have had an easy, accessible experience!

What do you like best? My favorite part of using crowd compass has been how accessible it has been to use. I am not a "tech person", and so far I have had minimal trouble using it! Additionally, people are really easy to reach when I have a quick question. What do you dislike? It took me a while to get in the system (granted, a colleague of mine needed to add me as an admin). In the future, I would prefer to have my crowd compass point of contact allow access to my account as ...

TRACS 2019 Conference

What do you like best? the schedule of workshops available at my fingertips What do you dislike? I honestly don't have anything negative to say. What problems are you solving with the product? What benefits have you realized? We no longer need to provide printed handouts for workshops.

A very professional and cool tool for client event management

What do you like best? Gamification of using an event management app - Our invitees were able to use CrowdCompass app to access artifacts, calendars, maps and their agendas. Most of our meetings are corporate meetings but we were able to use the gamification feature to up sell a few of our apps which were about airport management and other hospitality sector user cases. What do you dislike? There are few overwhelming things like switching between apps, lack of documentation for our ...

Easy to use app for events

What do you like best? The set up page is easy to use and the customer service is GREAT! What do you dislike? Sometimes I found hard to find the different functions. When I got use to it, it was all ok, but for the first time I needed some help with the set-up. Also experience with our Cvent representative and the Customer service is different. Question should be separated in the next page. I would give different scores. What problems are you solving with the product? What ...

Intuitive and useful for multiple things

What do you like best? I love the ability to build events based on the templates and upload easily to make changes even in live time. It was also very intuitive and easy to learn and customize. What do you dislike? Expensive for our use. Not all back end stuff can be done ourselves which was frustrating. What problems are you solving with the product? What benefits have you realized? Large events, digital maps, and a go-to resource for information throughout the year.

Worked well for our event and the complexities that we needed.

What do you like best? It was easy to integrate items we needed: send in push notifications, include diagrams, add the attendee info option for networking purposes. What do you dislike? I didn’t like that we had to download your app in order to download our event app — is there a simpler method so our attendees aren’t wasting time and space downloading two apps? What problems are you solving with the product? What benefits have you realized? We didn’t use it last year for ...

Great app that is easy to setup and manage

What do you like best? The best thing about the app is the easy tie-in to Cvent for pulling session, attendee, and other data. After it is set up, the app is pretty much hands off. It is also easy to use for both the app manager, but also the attendees. Since we have started using the app, we get far fewer questions at our registration table. What do you dislike? Right now my biggest dislike is on the Cvent side, because when I import my sessions, it won't let me choose to allow ...

Overall, we love the CrowdCompass app and so do our attendees.

What do you like best? Since we can include just about every detail of our event on the mobile app, we were able to do away with printed materials this year, saving us money on printing, supplies and shipping! What do you dislike? We had a few issues with the game on the app this year. There was 1 point criteria that no one, including myself could figure out how to get. Also, for some reason, we had issues with the schedule not showing what the addresses of our venues were. We ...

Very helpful, multi-functional app

What do you like best? The most helpful feature of CrowdCompass was being able to send out push notifications to attendees when there were schedule changes. What do you dislike? I disliked not being able to change content on the back end directly from my phone. It was slightly annoying having to run back to my computer throughout the event when something changed in the schedule. What problems are you solving with the product? What benefits have you realized? I am solving ...

My experience with Crowd Compass

What do you like best? The platform is full of helpful templates. You can copy a previous event and then you don't have to start from scratch with your next event. I also like how the team calls you up prior to your event and gets you started on the right track. They set a timeline for you and it is very helpful for organization of the time leading up to your event. What do you dislike? In the old app platform we used, there was a game that was a part of the main newsfeed. ...