Crossbeam Reviews in May 2025: User Ratings, Pros & Cons

"Essential for any partnerships team in the eCommerce ecosystem!"

What do you like best about Crossbeam? Using prospect and client overlaps saves us an enormous amount of time. Not only does this help identify prospects for us to go after together but it can easily show us a list of clients we can create marketing materials around. It's still an extremely efficient tool in helping us set the foundation for partnerships (or even find out whether partnering makes sense in the first place). What do you dislike about Crossbeam? Their salesforce connector is ...

"A must have tool for partnership organizations"

What do you like best about Crossbeam? Native integration with Salesforce - saving countless hours of what would otherwise be a manual effort. Crossbeam allows us to quickly identify whether a partnership or integration has a large addressable market and the potential business impact. Easily helps us prioritize where to spend our time. What do you dislike about Crossbeam? Sometimes the output in CRM reporting can be a bit confusing, but that is mostly due to our CRM hygiene and not ...

"Essential for B2B Partnerships"

What do you like best about Crossbeam? Great tool to map accounts with a new partner to understand true overlap in our end customers as well as the most productive approach to engaging mutual customers and opportunities post-partnership agreement. The tool is very well designed and the team I have worked with are always helpful. What do you dislike about Crossbeam? Breaking down the pricing in more modular components may make it more accessible to startups that only require certain ...

"Easy to use tool for account mapping between partners"

What do you like best about Crossbeam? Free, easy to use tool for account mapping What do you dislike about Crossbeam? Not always intuitive to use - changing UI, hard to keep up with how to do routine tasks. What problems is Crossbeam solving and how is that benefiting you? Securely identifying overlapping accounts between partners

"Crossbeam at Starburst Data"

What do you like best about Crossbeam? The ability for our Account Executives to know, right in our CRM, which partners to connect with. This increases both AE as well as Partner Manager productivity. What do you dislike about Crossbeam? Some of our partners have only agreed to use Crossbeam at the division or even team level. This is more a problem with our Partners than it is with Crossbeam, they've been tremendously helpful in working with our Partners to show them the value of the ...

"Great Tool for any Partner/Alliance Manager!"

What do you like best about Crossbeam? Crossbeam not only plugs into our CRM for frequent updates, but it also allows me to control what data I share with each partner. This enables more collaboration and customization, helping us meet each alliance's needs. Crossbeam's customer success team is extremely responsive to my questions. If there's an issue, they're quick to help resolve it via live chat or through a Zoom call. They are a great team to work with. Best of all, like their site ...

"Eliminate the hassle of finding the low hanging fruit in partnerships"

What do you like best about Crossbeam? Eliminates all the mystery of mutual opportunities What do you dislike about Crossbeam? Initial setup and mapping of accounts were a little tedious. What problems is Crossbeam solving and how is that benefiting you? Helping us to easily identify mutual opportunities.

"This tool is a game changer!"

What do you like best about Crossbeam? I love the visibility into the potential opportunity with a prospective partner. It's a great way to determine whether the upside is enough to pursue a partnership. This saves my team so much time and takes a lot of the guesswork out of it. What do you dislike about Crossbeam? Crossbeam is super easy to use and there's nothing that I truly dislike about it. A minor inconvenience is going back to adjust some of the share settings to get certain ...

"Crossbeam has become an essential to for Partnerships"

What do you like best about Crossbeam? Crossbeam has made account mapping simple. Any tool that replaces a very manual, inaccurate process with something that is a pleasure to use and always updated, is an easy win. What do you dislike about Crossbeam? There are a few tweaks that could make the interface easier to use. However, I do think the team has done a fantastic job listening to use feedback and making great updates What problems is Crossbeam solving and how is that benefiting ...

"Must have for partner teams"

What do you like best about Crossbeam? Easy to map accounts to identify mutual customers, upsell opportunities and joint pursuits to collaborate on. What do you dislike about Crossbeam? Recent changes to pricing and features are clunky and cumbersome, forces us to implement workarounds that are annoying and slowing our usage. What problems is Crossbeam solving and how is that benefiting you? Crossbeam makes it easy for us to identify accounts to collaborate on with our partners.