CrewHu Reviews in June 2025: User Ratings, Pros & Cons

"Overall Good Product with Some End User Confusion"

What do you like best? The product is easy to use and intuitive. It easily integrates with our business management software, ConnectWise Manage. It is intuitive enough that non-technical users are able to efficiently use the system without much help from technical staff. What do you dislike? There is some confusion with the survey that customers receive. For instance when a survey is sent with multiple technicians associated, all technicians are selected by default. Several times customers ...

"Overall Good Product with Some End User Confusion"

What do you like best about Crewhu? The product is easy to use and intuitive. It easily integrates with our business management software, ConnectWise Manage. It is intuitive enough that non-technical users are able to efficiently use the system without much help from technical staff. What do you dislike about Crewhu? There is some confusion with the survey that customers receive. For instance when a survey is sent with multiple technicians associated, all technicians are selected by ...

"Great Product To Help Motivate A Team Of Sales Reps"

What do you like best about Crewhu? I love how easy it is to create contests in Crewhu. We easily develop contests to motivate our sales team. They then get rewarded with "CrewHu Bucks" which they can redeem for great prizes. It is extremely motivating and helped boost morale and sales for our clients. What do you dislike about Crewhu? There is little that I don't like about Crewhu. They are continually come up with new features and new ways to use the tool. Recommendations to others ...

"Great product"

What do you like best about Crewhu? Increased our response rates tremendously for getting customer feedback. We get at least double the response rate. What do you dislike about Crewhu? Really nothing we dislike. The only thing I can think is the interface could look a little more modern, but it's core functions do exactly what we need. Recommendations to others considering Crewhu: Very easy to work with with no long term commitment. Suggest giving it a shot. Once you start using it you'll ...

"Employee recognition from customers and team members "

What do you like best about Crewhu? Easy to use - that makes adoption high and ability to customize the badges and contests to match our culture and goals. The tie into MS TEAMs is great! What do you dislike about Crewhu? I would not say dislike but would like more ways to report... Recommendations to others considering Crewhu: Go Enterprise and integrate with MS Teams! What problems is Crewhu solving and how is that benefiting you? Solving - Customer Realtime Satisfaction survey and ...

"Easy setup and good feedback"

What do you like best about Crewhu? Super easy to set up, and clients can offer feedback in as little as one click (depending on how you set it up); if you require them to identify themselves, it's not quite as quick for them. What do you dislike about Crewhu? It is a little difficult to decide what to call the three feedback options. We went with Excellent, Good, and Poor, but it feels like "Good" brings down scores a lot. I do like the simplicity of just three options, but sometimes think ...

"Easy setup and good feedback"

What do you like best? Super easy to set up, and clients can offer feedback in as little as one click (depending on how you set it up); if you require them to identify themselves, it's not quite as quick for them. What do you dislike? It is a little difficult to decide what to call the three feedback options. We went with Excellent, Good, and Poor, but it feels like "Good" brings down scores a lot. I do like the simplicity of just three options, but sometimes think it might be too ...

"Great CSAT and Internal Rewards Program"

What do you like best about Crewhu? Integration with Slack and Teams is a must have feature and their support is great. What do you dislike about Crewhu? Not much - some character limitations in emails, but that should get fixed soon. It's hard to think of a downside. Recommendations to others considering Crewhu: Try it - it's a great value. What problems is Crewhu solving and how is that benefiting you? Real time notification of CSAT issues and an easy platform for internal rewards and ...