CrewHu Reviews in June 2025: User Ratings, Pros & Cons

"A very good experience with this company!"

What do you like best? The onboarding. I told them which PSA we wanted to use for CrewHu and they actually helped do some custom coding that made it work automatically with our system. They always were up for a meeting to talk through things, and they were, most importantly to me, super positive and prompt in their communications to me. They seem to have a solid and well thought out customer support model. What do you dislike? Nothing. I don't think I have any criticisms. Recommendations to ...

"A very good experience with this company!"

What do you like best about Crewhu? The onboarding. I told them which PSA we wanted to use for CrewHu and they actually helped do some custom coding that made it work automatically with our system. They always were up for a meeting to talk through things, and they were, most importantly to me, super positive and prompt in their communications to me. They seem to have a solid and well thought out customer support model. What do you dislike about Crewhu? Nothing. I don't think I have any ...

"Great for recognizing"

What do you like best? Great to recognize other fellow employees in the company and to give them credit when credit is do... Also you get great feedback from customers who take time give your company and employees recognition for good or bad work. That will help you improve on your clients experience with the company What do you dislike? maybe some more integration with the tools we use in our company Recommendations to others considering the product: be able to offer offices outside the US ...

"Great for recognizing"

What do you like best about Crewhu? Great to recognize other fellow employees in the company and to give them credit when credit is do... Also you get great feedback from customers who take time give your company and employees recognition for good or bad work. That will help you improve on your clients experience with the company What do you dislike about Crewhu? maybe some more integration with the tools we use in our company Recommendations to others considering Crewhu: be able to offer ...

"Team Recognition"

What do you like best about Crewhu? As a team recognition and rewards platform, CrewHu hit's the mark. We've used it for years (only recently leveraging more of the platform capabilities) because the ease of implementation a wealth of information from the analytics. What do you dislike about Crewhu? The UI could use an update, but what's built works well. What problems is Crewhu solving and how is that benefiting you? The analytics are amazing. We've integrated into our other platforms and ...

"Points and Prizes"

What do you like best about Crewhu? Besides the feedback from our clients, we give points to the Techs for every "Great" response. We also give each employee points to distribute to their co-workers for helping them out. Management gives points for special occasions (birthdays, work anniversaries, etc) and for special achievements (Above and Beyond, Great Idea, etc.). This whole system enforces our company value of being appreciative and being a "Go Giver". In addition to reinforcing ...

"Crewhu Rocks the House"

What do you like best about Crewhu? I love the integrations and our shop set this up so Slack notifies of feedback as soon as it's given to any member of our team. Awesome! This has given us a lot of great insight and ability to fix any customer-perceived issues related to service delivery. What do you dislike about Crewhu? There isn't anything that I dislike in particular. What problems is Crewhu solving and how is that benefiting you? We are now able to have a view into our customer ...

"Fantastic tool getting better and better!"

What do you like best about Crewhu? We've been using Crewhu for over 2 years and love it. The product keeps getting better and better over time with many valuable features added. The Crewhu team is great - they listen and are super responsive. What do you dislike about Crewhu? Some new features result in higher price. What problems is Crewhu solving and how is that benefiting you? We wanted an internal team incentive and recognition program as well as a customer feedback tool. We got ...

"Great company."

What do you like best about Crewhu? Process engages emplyees. Give us live data. What do you dislike about Crewhu? Nothing. The whole package is great. I would recommed to anyone in the MSP space interacting with clients. Recommendations to others considering Crewhu: Hands down, best product in this space. What problems is Crewhu solving and how is that benefiting you? Our employees work hard to get good reviews in exchange for amazon gift cards.

"Crewhu Rocks the House"

What do you like best? I love the integrations and our shop set this up so Slack notifies of feedback as soon as it's given to any member of our team. Awesome! This has given us a lot of great insight and ability to fix any customer-perceived issues related to service delivery. What do you dislike? There isn't anything that I dislike in particular. What problems are you solving with the product? What benefits have you realized? We are now able to have a view into our customer interactions ...