Crest Reviews in May 2025: User Ratings, Pros & Cons

"Cresta is a good app but like all can use some improvements,"

What do you like best about Cresta? I like that is blocks ou t sensitive information and keeps recordings What do you dislike about Cresta?

"Convenient Tool But A Little Glitchy"

What do you like best about Cresta? The ability to go back and look upon the conversation I am having to ensure poper compliance. It comes in handy when there's a conversation that might be hard to understand due to background noise.

"Cresta review"

What do you like best about Cresta? I like that i can go back and verify what a guest stated and make sure i am able to add notes to a package. What do you dislike about Cresta?

"Cresta is a good app but like all can use some improvements,"

What do you like best about Cresta? I like that is blocks ou t sensitive information and keeps recordings What do you dislike about Cresta?

"Convenient Tool But A Little Glitchy"

What do you like best about Cresta? The ability to go back and look upon the conversation I am having to ensure poper compliance. It comes in handy when there's a conversation that might be hard to understand due to background noise.

"Cresta review"

What do you like best about Cresta? I like that i can go back and verify what a guest stated and make sure i am able to add notes to a package. What do you dislike about Cresta?

"I can review my calls to help my customer service"

What do you like best about Cresta? That it advises how i can help my guests What do you dislike about Cresta?

"A useful tool when it's working reliably"

What do you like best about Cresta? Being able to go back on my call in order to remember what mightve been said What do you dislike about Cresta?

"My experience with Cresta has been very enjoyable."

What do you like best about Cresta? I like being able to see the conversation. That way, if there is something I forget, I can go back and look over it. I also like the fact that we can review calls after they are completed, in order to improve our skills and become better. Being able to see what is being said is very important in the space that we work in, so it helps with call reviews and training as well. I think this is the type of technology that will be incorporated into many call ...

"Cresta has been a great experience since they have introduced it to us"

What do you like best about Cresta? I love that it transcribes my voice into text. It does make my life as an agent a lot better just due to the fact i can scroll through tthe whole text and see what was said earlier in the converstaion