8.1
Spot Score
Efficiency and precision: redefining supply chain management.
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Starts from $135.00/month when Billed Yearly
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Showing 21-30 out of 50
AU
Anonymous User
07/07/22
"Excellent additional to assist with Live calls"
What do you like best about Cresta? The abilitiy to pull live calls and closed calls. What do you dislike about Cresta?
JT
Jalana T
07/01/22
"Very helpful in remember what guests said."
What do you like best about Cresta? Good to remember conversation and verify what you or a guest said. Also very helpful in keeping track of call throughout the day. Very helpful to backtrack if you want to remember a telephone number or name without getting the guest frustrated.
JT
Jalana T
07/01/22
"Very helpful in remember what guests said."
What do you like best about Cresta? Good to remember conversation and verify what you or a guest said. Also very helpful in keeping track of call throughout the day. Very helpful to backtrack if you want to remember a telephone number or name without getting the guest frustrated.
RD
Ruth D
07/01/22
"I like that cresta allow you to review the call logs after the call."
What do you like best about Cresta? I like that cresta transcribe the audio call to text and we are able to follow through as we go through the call. However, it will be nice if cresta can transcribe it properly for the bilingual customers that have accent. When you read the text, it's completely different from the audio.
BC
Bianca C
06/29/22
"Great ApplicatioN"
What do you like best about Cresta? Great concept, that helps to see in live time calls to verify what agents and guest are stating. It is also great for coaching agents on calls. Helps go back when you want to make sure what was stated on a call
MS
Malini S
06/27/22
"Very helpful"
What do you like best about Cresta? The transcription to me is the best part about cresta What do you dislike about Cresta?
MS
Malini S
06/27/22
"Very helpful"
What do you like best about Cresta? The transcription to me is the best part about cresta What do you dislike about Cresta?
AU
Anonymous User
06/27/22
"doesnt always register what I say"
What do you like best about Cresta? it allows me to find multiple answers. and its always quick with repleys and a other way to assis me when I get stuck on a question. I dont really know I havent used this be
AU
Anonymous User
06/27/22
"doesnt always register what I say"
What do you like best about Cresta? it allows me to find multiple answers. and its always quick with repleys and a other way to assis me when I get stuck on a question. I dont really know I havent used this be
AU
Anonymous User
06/23/22
"Solid Product"
What do you like best about Cresta? Transcripts being there to refer back to during call. What do you dislike about Cresta?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
