8.1
Spot Score
Efficiency and precision: redefining supply chain management.
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Starts from $135.00/month when Billed Yearly
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Showing 11-20 out of 50
AU
Anonymous User
08/10/22
"Customer Insights is the bomb dot com!"
What do you like best about Cresta? To have the ability to see insights into customer and agent behaviors will be extremely enlightening! What do you dislike about Cresta?
JU
Jordan U
08/10/22
"Creative and Collaborative!"
What do you like best about Cresta? I love that our partners are giving us creative ways to review insights to our business! They are collaborative and open to all feedback.
AU
Anonymous User
08/10/22
"Customer Insights is the bomb dot com!"
What do you like best about Cresta? To have the ability to see insights into customer and agent behaviors will be extremely enlightening! What do you dislike about Cresta?
MN
Mike N
07/28/22
"Inbound Sales Chat Supervisor"
What do you like best about Cresta? The responsiveness from the company. They take out feedback and execute very quickly with suggestions. They have roundtables and ask about our likes and dislikes about it.
MN
Mike N
07/28/22
"Inbound Sales Chat Supervisor"
What do you like best about Cresta? The responsiveness from the company. They take out feedback and execute very quickly with suggestions. They have roundtables and ask about our likes and dislikes about it.
CB
Courtney B
07/28/22
"Inbound Sales Chat"
What do you like best about Cresta? Cresta is helpful with having the account number, and if the customer is logged into the account. I also enjoy I can see when the customer is typing. I can take more chats if I want.
CD
Charles D
07/28/22
"Inbound Sales Chat"
What do you like best about Cresta? What I like most with Cresta is that when you receive a chat, you have valuable info right there ready for you with the account number, name, and phone number to make it easy to pull up the account and have that ready to go. It is also great that you can see prior chat history so you can check that out to see what the customer needed last so you are fully prepared for what the customer throws at you. I do also enjoy the predictive text to save having to ...
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CB
Courtney B
07/28/22
"Inbound Sales Chat"
What do you like best about Cresta? Cresta is helpful with having the account number, and if the customer is logged into the account. I also enjoy I can see when the customer is typing. I can take more chats if I want.
CD
Charles D
07/28/22
"Inbound Sales Chat"
What do you like best about Cresta? What I like most with Cresta is that when you receive a chat, you have valuable info right there ready for you with the account number, name, and phone number to make it easy to pull up the account and have that ready to go. It is also great that you can see prior chat history so you can check that out to see what the customer needed last so you are fully prepared for what the customer throws at you. I do also enjoy the predictive text to save having to ...
Read more
AU
Anonymous User
07/07/22
"Excellent additional to assist with Live calls"
What do you like best about Cresta? The abilitiy to pull live calls and closed calls. What do you dislike about Cresta?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
