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9.4

Spot Score

Crazy Egg - Heat Map Software

Crazy Egg Reviews in May 2025: User Ratings, Pros & Cons

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4.3

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Crazy Egg Reviews & Ratings

4.3

Very Good

Based on 312 ratings & 135 reviews

Rating Distribution

Excellent

(90)

Very Good

(34)

Good

(4)

Poor

(4)

Terible

(3)

Expert's Review

Crazy Egg is a valuable tool for understanding user behavior and optimizing conversions. Users appreciate the variety of reports that provide insights into how users interact with their pages, helping to enhance user experience and increase conversions. The heat mapping feature stands out as a favorite, offering a clear visual representation of user ...Read more

Crazy Egg pros and cons

  • Provides valuable insights through heat maps and user behavior analysis, aiding in optimization efforts.

  • Excellent customer support, responsive and professional, going above and beyond for users.

  • Intuitive and user-friendly interface, making it easy to analyze data without technical expertise.

  • Offers a variety of tools for experimentation and data analysis, complemented with responsive support.

  • Setup and customization of snapshots may be complex for users, especially with advanced tracking requirements.

  • Limited customization options in pricing plans, additional feature offerings could be beneficial.

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Showing 61-70 out of 135

03/20/19

4.5 out of 5

Effective heat mapping tool

What do you like best? I like the simplicity of establishment and the diverse perspectives you can get rather than only a nonexclusive warmth map. The instrument is easy to understand and not specialized such that the vast majority could simply lift it up and use it without a great deal of extra preparing. We have had the capacity to increase helpful bits of knowledge to what clients are doing when they achieve key pages on our site, by following their conduct we have had the capacity to ...

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11/13/18

5 out of 5

Easy Heatmapping and Quick A/B testing that works with Tag Manager

What do you like best? This is the only multivariant testing solution that works well with Google Tag Manager. Others like OPtimizely and VWO require hard coding scripts into your site which takes longer in a decentralized work environment where certain simple tasks take multuple 3-week sprints to complete. What do you dislike? I just wish there was a way to organize things better by project visually. Recommendations to others considering the product I would recommend using the ...

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C

Chelsea

10/02/18

5 out of 5

An important tool that lets you know how users are currently interacting with the site you've made.

PROS & CONS What are the best aspects of this product? A tool that showcases a number of things on a site. It gives a clear view of a site's confetti, scrollmap, heatmap, and everything else. What more could anyone else want with this? Ideal for A/B testing or to simply acquire insight on a site and its online visitors. What aspects are problematic or could work better? I was hoping they'd have additional options in their pricing. Or maybe they should offer "custom-based" options ...

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O

Otis

09/20/18

5 out of 5

A cheaper heat mappin tool that's highly effective

PROS & CONS What are the best aspects of this product? I like the simplicity of setting it up. I also favor its ability in measuring heat maps. I can have everything running in a swift manner. The only requirement is some light code on your site. What aspects are problematic or could work better? It's a low-end tool. So expect some restrictions in terms of measurements. But it does meet all requirements for a majority of today's small-scale and medium-scale businesses. What ...

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F

Felipe

08/21/18

4 out of 5

One of the best of its kind

PROS & CONS What are the best aspects of this product? It tracks behavior instead of just the general activities on the site. It provides heat maps for your visitors, number of clicks on what links, the pages visited and the scrolling details. You get everything you need to know to improve your site and let it be customer-centered for better results. It also integrates well with Optimizly, which is an A/B testing tool, and thus adds to its efficiency. Since it is mobile friendly, you ...

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07/30/18

5 out of 5

Quick data, easy insights

What do you like best? Crazy Egg is quick to implement and provides a variety of insights on user behavior that can then be utilized to run A/B tests on site using their A/B testing tool. What do you dislike? The A/B testing tool is somewhat limited but provides the ability to implement user behavior based goals as success criteria. What business problems are you solving with the product? What benefits have you realized? I use Crazy Egg to monitor user behavior as well as implement ...

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C

Chelsea

06/01/18

5 out of 5

An important tool that lets you know how users are currently interacting with the site you've made.

PROS & CONS What are the best aspects of this product? A tool that showcases a number of things on a site. It gives a clear view of a site's confetti, scrollmap, heatmap, and everything else. What more could anyone else want with this? Ideal for A/B testing or to simply acquire insight on a site and its online visitors. What aspects are problematic or could work better? I was hoping they'd have additional options in their pricing. Or maybe they should offer "custom-based" options ...

Read more

O

Otis

05/26/18

5 out of 5

A cheaper heat mappin tool that's highly effective

PROS & CONS What are the best aspects of this product? I like the simplicity of setting it up. I also favor its ability in measuring heat maps. I can have everything running in a swift manner. The only requirement is some light code on your site. What aspects are problematic or could work better? It's a low-end tool. So expect some restrictions in terms of measurements. But it does meet all requirements for a majority of today's small-scale and medium-scale businesses. What ...

Read more

05/22/18

4.5 out of 5

Fantastic insights

What do you like best? We’ve been able to make some significant UX improvements with the insights from the heatmaps, screen recordings, and A/B testing What do you dislike? Occasionally doesn’t pick ups certain navigation elements well, but all in all that’s not a big complaint Recommendations to others considering the product Always separate your mobile and desktop snapshots What business problems are you solving with the product? What benefits have you realized? Understanding ...

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SB

sakshi Bawa

05/10/18

3.5 out of 5

Nice product

Nice product