Crazy Egg Reviews in September 2026: User Ratings, Pros & Cons

Good Experience With Software

What do you like best? The software was easy to use. Setup of the code snippet was painless. What do you dislike? There were times when I wish I could have stored snapshots longer without it being held against my limits. I had to export these in order to keep my limit open. What business problems are you solving with the product? What benefits have you realized? Using heatmaps for the website. Figuring out where people click and which sources tend to click here.

Very happy -- I've relied on CrazyEgg on several occassions

What do you like best? Great for generating conversion test ideas based on where visitors are clicking and scrolling. It also offers the ability to segment new vs. returning visitors and where visitors are coming from, which is critical. What do you dislike? There are a lot of other similar tools on the market that offer essentially the same service for free. Heatmaps are good, but they still only provide a small piece of the buyer journey. As for the product overall, it's very good. ...

Crazy Egg the tool to convince clients where they need to focus efforts.

What do you like best? The amount of detail you get in one package. What do you dislike? I really dont have any dislikes at this time. What business problems are you solving with the product? What benefits have you realized? Location of CTA's on page, might need to change the location to get more clicks. Maybe a browser or an OS system is having some issues. GEO tracking where people are coming from, concentrate on those locations.

Great for site tracking!

What do you like best? I love the different levels of click-throughs that they show you. What do you dislike? I wish it would automatically update pages when page changes are made. I am constantly having to manually update everytime I made a change to our home page. What business problems are you solving with the product? What benefits have you realized? We are getting a better idea of where people go on the site, things that Analytics don't tell us!

Awesome Visuals!

What do you like best? This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site. What do you dislike? There isn't really much I dislike. I wish that the tool would go more in-depth. Recommendations to others considering the product Definitely try their trial! Totally worth the time. What business problems are you solving with the product? What benefits have you realized? Helps me learn how people are utilizing the ...

Simply does it's job

What do you like best? The product is continually improved, and they don't break what doesn't need fixing. What do you dislike? Common tasks are not automated. For example, downloading more than one report could be easier. Recommendations to others considering the product You'll want this for almost any web page that is important to maintain performance on.