Crazy Egg Reviews in September 2026: User Ratings, Pros & Cons

Good basic user click & scroll info

What do you like best? It's easy to set up and use, and you can get results quickly. What do you dislike? A heatmap is only so helpful. Also - we have a lot of pages that use templates on our sites, but the page content is different. So it's difficult to get 'heat' or a scroll map of a general page type since the pages themselves are unique. Recommendations to others considering the product Good basic tool, and inexpensive What business problems are you solving with the product? ...

Still finding their competitive differentiation

What do you like best? * Simple to set-up. * Great integration with Optimizely, which is a common tool combination for testing. What do you dislike? * Hard to get at a usable extract of click information for a page for deep analysis. * File sizes were huge for download and sharing. * Seemed like they had a few scattered feature offerings, but none that were deeply robust and a differentiator. Recommendations to others considering the product Be clear on what data you want ...

I love crazy egg

What do you like best? The ability to narrow down by time of day, device, etc. on the clicked area What do you dislike? It would be nice if it auto populated with website changes, or gave a notification when it notices that whats on the page its tracking isn't the same anymore What business problems are you solving with the product? What benefits have you realized? We are solving the problem of not having any idea how people are interacting with our website. whether they actually ...

Easy to use, great insights, great support.

What do you like best? It does exactly what it claimes to do. It`s really easy to set up and create snapshots of static and dynamic pages. What do you dislike? Mobile tracking wasn`t that easy, but it was updated and the tool has increased it`s capabilities. Recommendations to others considering the product If you only need click maps (including click distribution and scroll maps then this tool is for you. What business problems are you solving with the product? What benefits have ...

Have been using it for more than a year to track clicks across variations

What do you like best? Easy to use. Integration with testing tools. Help me understand possible distractions on the page. What do you dislike? not that I think of. Some products are more advanced such as click tale and give more insights mut overall good product. What business problems are you solving with the product? What benefits have you realized? Understanding if there is a focused eyeflow on the page or if any distraction is diverting attention away.

Great visual analytics tool

What do you like best? Heat map and customer pathing data is effective in making design and content improvements. These insights also provide actionable input for A/B testing on key landing pages. The Confetti report tells more about the site visitors, how popular a certain area is on the site and how they entered the site. It helps in tracking clicks based on the category selected or browser used. To break-down clicks density by return visitor, search terms, search engine, etc. is useful ...

Solid Product. Made a difference on a number of large builds.

What do you like best? Crazyegg provides simple, easy to understand data visualizations that can be used to help communicate, inform an resolve design problems. What do you dislike? It's an yet another script to add to the site and another login to manage. What business problems are you solving with the product? What benefits have you realized? This helped resolve a number of design and conversion problems on a larger fortune 100 B2B website. It also helped determine ad placement ...

Simple and works well for static pages

What do you like best? Simple for developers to set up and business users to use. Provides some great on page visuals that are easy to understand What do you dislike? For dynamic pages, it is difficult to understand the the on page visuals, because the click "area" doesn't always represent what the user is actually clicking on. Recommendations to others considering the product If you have mainly static pages or are trying to get some on page analytics and graphics for home page, it ...

A great tool for your analytics toolbox.

What do you like best? Crazy Egg is great for visualizing your users page activity, allowing you to quickly identify patterns and see if users are behaving as expected; and if they're not, it can often provide some initial insight into how the user is actually experiencing the page. What do you dislike? Each page analysis is completely independent from the others which prevents a holistic perspective. It would be nice to be able to navigate through the site and have click path patterns ...

The Potential For Crazy Egg is off the charts...now about that interface...

What do you like best? Crazy Egg has the possibility to be such a powerful tool. It's very easy to add the javascript snippet and to export results. One thing I love is that Crazy Egg allows you to download snapshot results in a convenient zip folder, with different files laid out. Each snapshot also features the conditions (time frame, number of visitors and actions and site name right there on the file, which is nice for providing context. What do you dislike? The interface is rough. ...