Cratejoy Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $19 / Month, also offers free forever plan
Cratejoy Reviews & Ratings
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Cratejoy pros and cons
Reviewers love the huge variety of subscription boxes across categories, making it easy to discover new options.
Having all subscriptions managed in one place makes it easy to subscribe, pause, or cancel.
Customers praise reliable, on-time delivery of boxes in excellent condition.
Many use it successfully for gifting and report recipients loving the contents.
A few reviewers find it hard to get help through Cratejoy directly and prefer contacting sellers or brands.
With so many boxes available, some users find it tough to decide which to choose.
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Showing 51-60 out of 145
SK
Sharon Kay Mueller
12/13/23
I ordered 2 Christmas gifts ….2
I ordered 2 Christmas gifts ….2, no subscriptions, but somehow they keep charging my card and shipping stuff. There is no way on The web site to cancel or contact cratejoy. They tell you to contact the seller, but you can’t find out who the seller is or how to contact them. It’s a complete joke! Don’t do it!
AB
Anna Brenner
12/13/23
changed my single order to subscription, can't say when they'll deliver
(1) I specifically ordered a single box, not a subscription. I confirmed this before paying and confirming the order. After this, CrateJoy immediately ADDED AN OPEN-ENDED SUBSCRIPTION TO MY ACCOUNT WITHOUT ANY NOTIFICATION. (2) I need a delivery date, and they told me to use the "Contact Seller" option on the item page. There is no such option. Now they stopped responding to me. Apparently there are businesses with crappier service than Amazon, since they can always estimate third-party ...
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SK
Sharon Kay Mueller
12/13/23
I ordered 2 Christmas gifts ….2
I ordered 2 Christmas gifts ….2, no subscriptions, but somehow they keep charging my card and shipping stuff. There is no way on The web site to cancel or contact cratejoy. They tell you to contact the seller, but you can’t find out who the seller is or how to contact them. It’s a complete joke! Don’t do it!
AB
Anna Brenner
12/13/23
changed my single order to subscription, can't say when they'll deliver
(1) I specifically ordered a single box, not a subscription. I confirmed this before paying and confirming the order. After this, CrateJoy immediately ADDED AN OPEN-ENDED SUBSCRIPTION TO MY ACCOUNT WITHOUT ANY NOTIFICATION. (2) I need a delivery date, and they told me to use the "Contact Seller" option on the item page. There is no such option. Now they stopped responding to me. Apparently there are businesses with crappier service than Amazon, since they can always estimate third-party ...
Read more
MR
Mel Rose
12/11/23
Would NOT Recommend to anyone
I'm a top seller that's been on there for 5+ years and every day there's something new and horrible. Their "engineers" don't know what they're doing. I won't get into the long list of complaints. Save your time and money. This platform BLOWS.
MR
Mel Rose
12/11/23
Would NOT Recommend to anyone
I'm a top seller that's been on there for 5+ years and every day there's something new and horrible. Their "engineers" don't know what they're doing. I won't get into the long list of complaints. Save your time and money. This platform BLOWS.
W
Wendy
12/06/23
Do not purchase!!!
Purchased 3 subscription boxes from Cratejoy. Accepted the payment have had not heard another word from them. Tried to contact them through their website, they did not respond to my initial request after the robot types "how can I help you".
W
Wendy
12/06/23
Do not purchase!!!
Purchased 3 subscription boxes from Cratejoy. Accepted the payment have had not heard another word from them. Tried to contact them through their website, they did not respond to my initial request after the robot types "how can I help you".
P
PrBobbi
12/04/23
I was able to purchase curated gifts…
I was able to purchase curated gifts for all 6 adult children and 3 grandchildren with a trusted central entity of Cratejoy.
P
Peach
11/27/23
Thievery? No replies. No product. It’s Dec 30
I ordered a book club for my daughter. They have been saying it will arrive in 5 days. Their link to a bot never results in any reply from the bot or the company. Well Christmas is over and the “shipper” says 5 days. 😩 I’m thinking of figuring out how I paid them and contact my credit card about it.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].