Craft.io Reviews in September 2026: User Ratings, Pros & Cons

"VP Engineering"

What do you like best about Craft.io? Ease of use, PMs^ Devs start working right away (intuitive) Integrations to all relevant systems (Jira ....) Functionality (covers all our needs) Pricing is fair/ cheap What do you dislike about Craft.io? I would like them to add more features (I am using their contactus form to send ideas) Recommendations to others considering Craft.io: Compare TCO of products and their supportt level What problems is Craft.io solving and how is that benefiting ...

"Helpful tool"

What do you like best about Craft.io? Strong interface that makes organizing easy What do you dislike about Craft.io? Time consuming to migrate over work from other tools What problems is Craft.io solving and how is that benefiting you? Managing projects with teams

"A Product Line Management Tool from Great Product Managers"

What do you like best about Craft.io? It's a simple and streamlined product management tool. It answers all needs of a PMO team that works with multiple teams and value streams. Also feedback portal is great for stakeholder collaboration. What do you dislike about Craft.io? Its Azure DevOps (ADO or VSTS formerly) is in its early stages and does not work well. Also, workflow automation would be great for the product management process which can be customized based on different needs. What ...

"A Product Line Management Tool from Great Product Managers"

What do you like best about Craft.io? It's a simple and streamlined product management tool. It answers all needs of a PMO team that works with multiple teams and value streams. Also feedback portal is great for stakeholder collaboration. What do you dislike about Craft.io? Its Azure DevOps (ADO or VSTS formerly) is in its early stages and does not work well. Also, workflow automation would be great for the product management process which can be customized based on different needs. What ...

"Craft for Effective Product Management"

What do you like best about Craft.io? The product road-mapping capability is excellent. There are various ways to represent a product roadmap that will satisfy any audience. In addition, the ability to share a read-only view via a link directly into Craft is awesome. This goes a long way to ensuring roadmaps are maintained and communicated. What do you dislike about Craft.io? The Spec Editor is very confusing. It tends to become a wasteland of product capabilities and features. The problem ...

"Craft for Effective Product Management"

What do you like best about Craft.io? The product road-mapping capability is excellent. There are various ways to represent a product roadmap that will satisfy any audience. In addition, the ability to share a read-only view via a link directly into Craft is awesome. This goes a long way to ensuring roadmaps are maintained and communicated. What do you dislike about Craft.io? The Spec Editor is very confusing. It tends to become a wasteland of product capabilities and features. The problem ...

"Finally, all-in-one tool for a PM"

What do you like best about Craft.io? Craft is a tool that not only allows you to manage the day-to-day as a Product Manager but also guides you on how to do Product... from OKRs to Sprint Planning through Initiatives, Roadmap, and Releases. What do you dislike about Craft.io? If I had to mention something, I would say that having the possibility to manage also in Craft the implementation phase, with the Engineering team, of the "Product Development Process... would be a plus. But, indeed, ...

"Finally, all-in-one tool for a PM"

What do you like best about Craft.io? Craft is a tool that not only allows you to manage the day-to-day as a Product Manager but also guides you on how to do Product... from OKRs to Sprint Planning through Initiatives, Roadmap, and Releases. What do you dislike about Craft.io? If I had to mention something, I would say that having the possibility to manage also in Craft the implementation phase, with the Engineering team, of the "Product Development Process... would be a plus. But, indeed, ...

"Impactful Product Management Solution"

What do you like best about Craft.io? The platform is configurable/flexible to support our product framework. Craft has been very responsive to our needs as an organization What do you dislike about Craft.io? Our engagement with Craft is newer, at this time, there are no dislikes about the platform to share at this time. Recommendations to others considering Craft.io: Nothing at this time. What problems is Craft.io solving and how is that benefiting you? Craft is solution that supports our ...

"Impactful Product Management Solution"

What do you like best about Craft.io? The platform is configurable/flexible to support our product framework. Craft has been very responsive to our needs as an organization What do you dislike about Craft.io? Our engagement with Craft is newer, at this time, there are no dislikes about the platform to share at this time. Recommendations to others considering Craft.io: Nothing at this time. What problems is Craft.io solving and how is that benefiting you? Craft is solution that supports our ...