Coupa Procurement Reviews in June 2026: User Ratings, Pros & Cons

"Very intuitive and user friendly"

What do you like best about Coupa? The many ways to self serve your issues with Coupa Community What do you dislike about Coupa? wish the procurment functions were also available on the expense side. What problems is Coupa solving and how is that benefiting you? spend and employee expense. Manage spend visablity.

"Coupa friendly system"

What do you like best about Coupa? Easy to navigate and to use, also the API options to integration with other systems. Easy implementation process with support of the implementation team. What do you dislike about Coupa? Help Desk and Sourcing module that its a bit of difficult to work on the scorecard analysis What problems is Coupa solving and how is that benefiting you? Merge suppliers, analyse spend and support on the savins opportunities

"AP Lead"

What do you like best about Coupa? Lack of hands-on processing for invoicing, expense reports and approvals. I love that it has opened up my schedule to be more analytical in the expenses rather than processing and data entering. What do you dislike about Coupa? I don't like that when we dispute an invoice it doesn't go back to the supplier. Instead we have to dispute it AND void it for the supplier to be notified that we aren't processing the invoice. I'm not sure why this is required but ...

"AP Lead"

What do you like best about Coupa? Lack of hands-on processing for invoicing, expense reports and approvals. I love that it has opened up my schedule to be more analytical in the expenses rather than processing and data entering. What do you dislike about Coupa? I don't like that when we dispute an invoice it doesn't go back to the supplier. Instead we have to dispute it AND void it for the supplier to be notified that we aren't processing the invoice. I'm not sure why this is required but ...

"Coupa friendly system"

What do you like best about Coupa? Easy to navigate and to use, also the API options to integration with other systems. Easy implementation process with support of the implementation team. What do you dislike about Coupa? Help Desk and Sourcing module that its a bit of difficult to work on the scorecard analysis What problems is Coupa solving and how is that benefiting you? Merge suppliers, analyse spend and support on the savins opportunities

"Best P2P on the market. However, lacks visualization"

What do you like best about Coupa? Coupa is highly customizable in terms of approvals, system configurations available for admins. Probably it's the best P2P on the market. Customer support is outstanding What do you dislike about Coupa? It still feels like a software from 2000, although some parts of the design are updating as I'm writing this review. It lacks dashboard like Kanban board to see what each teammember has on their plate Vendor onboarding using SIM is a big painpoint Little ...

"Overpriced, cumbersome, extra work, it adds no value"

What do you like best about Coupa? It integrates with intacct, aside from that cant add anything. What do you dislike about Coupa? Transformate process is cumbersome, incredibly time consuming process. The travel platform gets bypassed more than its used becuase users always seem to find lower rates by booking themselves. The system overall creates more work for our AP team. What problems is Coupa solving and how is that benefiting you? It is creating more problems than it is solving.

"Robust system"

What do you like best about Coupa? We had a great implementation experience with our partner. The system allows flexible approvals and integrates with NetSuite with ease. What do you dislike about Coupa? This system is very robust, which can be a double-edged sword. It sometimes feels too big for our 500 employee business. It can be difficult for end users to use in the manner that is most helpful for us. What problems is Coupa solving and how is that benefiting you? Coupa is helping us ...

"Coupa has positives and negatives, but has generally cut down on the handling and storage of paper."

What do you like best about Coupa? I use Coupa daily, and it's been fairly simple to roll out to all our users and purchasers. It was a hurdle for some less computer literate users, but we found ways around this. It has greatly improved efficiency, with less double handling of items. The storage of invoice and receipt images embedded in the program means we don't have to store them elsewhere, and they're always available to review right on the screen. We don't need paper files anymore. What ...

"Cloud-Based Spend-Management Solution that saves the company time and money"

What do you like best about Coupa? I like the automation. Sending daily notification to managers to approve invoices and Purchase Requistion. Allowing the purchase requestors to view their orders, invoices and payment status without them having to reach out to accounting for the updates. Setting up customized approval chain and the function of adding additional new approvers. What do you dislike about Coupa? For now the only issues I have with Coupa is when I set up new international ...