Coupa Expense Management Reviews in May 2025: User Ratings, Pros & Cons

Coupa Expense Management

What do you like best? Mobile application is very good. Easy to understand and submit expense reports. What do you dislike? Cannot delete company credit card charges in Coupa, they will always exist as a draft. Recommendations to others considering the product: Understand how to integrate successfully with existing ERP What problems are you solving with the product? What benefits have you realized? Better expense management, easier to use, with mobile application

Coupa Expense Management

What do you like best? Ability to use an smartphone and iPad App to create expense report. The user interface is straight forward and presented nicely. What do you dislike? How Coupa respond to bugs and the amount of time it takes them to fix a bug. Lacks certain flexibility around submission blocker. Does not allow flexibility to route expenses to a custom management hierarchy. There are bugs that exists in the module when it really should not. Cannot delete ...

Overall good. Is deficient in some areas for company pay.

What do you like best? Easy to use once it is set-up. Google map link for calculating mileage. What do you dislike? The mobile app has some deficiencies because of the need to wait for the credit card charge to be processed by the bank. This makes it difficult if not impossible to record expenses real time. Some utility should be added to match expenses that are recorded real time to credit card charges. It seems that this could be facilitated by code to match like amounts with the ...

One touch ordering

What do you like best? I trust Coupa is the leader in the market for procurement cloud application. Very easy to configure as per your requirement and at all not dependent on the ERP heavy data. Integration with Coupa are always smooth. What do you dislike? As application is still growing, performance could be challenge for bulk data. Support sometimes is not that easy and they may have to come up with solid customer success team. Recommendations to others ...

Accessible and Intuitive

What do you like best? When I present the tool to high management, the first feature I mention is Coupa's mobility. For us it is very important that approvals are not delayed when managers are traveling, on vacations or else. I really like the fact that they can approve either login to the site -no intranet access required, trough e-mail or using the app on their phones/tablets. The second feature I will talk about is if easy of use. Users do not need training to be able to find their ...

T&E Expense Module

What do you like best? Having all T&E card transactions go directly into Coupa and start an expense report for our travelers, is very beneficial to all of our users. Being able to take a photo of our receipts and store them in our Coupa wallet is another nice feature. No more paper invoices, to tape to a piece of paper, photo copy and then email to a separate location. What do you dislike? Attaching reciepts to the physical transaction is difficult at times. If you miss the receipt ...

Coupa Expense Report Module Review

What do you like best? Process is elctronic and fully automated. I had a paper expense form lost in the past. Now the receipts are all electronically stored in the app and in my email account. What do you dislike? Nothing comes to mind, the app is efficient and user friendly. Recommendations to others considering the product: Product is well designed and performs well. What problems are you solving with the product? What benefits have you realized? Time creating the ...

Coupa Expense Report User

What do you like best? The best part of Coupa Expense Reporting is the flexibility and myriad of options available for accessing and submitting an expense report. The Coupa app allows a user to either start or access an existing expense report at any time easily and quickly. Additionally, the app allows the user to capture a receipt via the phone's camera, which eliminates the problem of lost receipts and the tedious method of scanning and emailing. What do you dislike? There have ...

Easy to use - faster expense approvals

What do you like best? The speed of use - I use my mobile phone all the time to photograph the receipt and submit instantly. The workflow is so fast, that approval usually just takes minutes. No longer am I waiting for days to get approvals. I also like spend control messages that ensure that I am reminded of policies. Very easy to learn. Easily submitted first expense report in minutes...very intuitive What do you dislike? I have nothing to say regarding dislikes. ...

Coupa Budget User

What do you like best? Coupa has a very clean user interface. Most actions on the site are simple and intuitive. I have used many other SaaS programs that have a very bad user interface and this completely ruins the experience. In addition, the program has great email notifications for approving purchase req's. I like that every time I need to approve something I get an email and I can even approve the expense right from the email! What do you dislike? Coupa still lacks some ...