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8.3

Spot Score

Countingup

Countingup Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business finances and boost profits.

4.5

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Countingup Reviews & Ratings

4.5

Very Good

Based on 1409 ratings & 1282 reviews

Rating Distribution

Excellent

(1181)

Very Good

(42)

Good

(11)

Poor

(7)

Terible

(41)

Expert's Review

Counting Up stands out as a highly recommended business banking solution, praised for its user-friendly features and exceptional customer support. Customers consistently highlight the speed and efficiency of the service, particularly when addressing urgent issues like compromised accounts or lost cards—many instances were resolved within hours. The platform’s ...Read more

Countingup pros and cons

  • Exceptional customer service that resolves issues quickly and efficiently, often praised for its professionalism and promptness.

  • Simplifies the banking process with a user-friendly app, making it easy to manage accounts and perform business tasks.

  • Swift issue resolution, including handling card compromises and technical troubles, earning trust and reliability.

  • Fast account setup and accessibility, allowing businesses to start operations conveniently without lengthy procedures.

  • Lack of mobile contact support, which some users feel could enhance accessibility and communication.

  • Occasional delays in providing immediate answers or assistance to queries.

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Showing 111-120 out of 1282

F

Frederick

01/17/24

5 out of 5

Prompt, helpful and straightforward

I received an email back about my enquiry within 15 minutes. They were very helpful and the matter was easily and painlessly resolved within just a few hours.

AA

Antoinette Ahiaku

01/17/24

5 out of 5

They are very good at responding to…

They are very good at responding to your needs

SK

Sundus Khan

01/16/24

5 out of 5

Very easy to open

Date of experience: January 17, 2024

MC

Mihai Ciobanu

01/16/24

5 out of 5

I need to contact someone to remove a…

I need to contact someone to remove a business that has fraudulently used my home address to register their company. I can't seem to find a phone number. A letter came from Counting Up for business/person offering business account/ intergrated accounting software to my home, but there is no phone number and no postal address or even email to contact. Later edit: thanks! Thanks Mihai

AC

a correia

01/16/24

5 out of 5

Excellent customer service

Excellent customer service Very proficiently and helpful

SU

Sofir Uddin

01/15/24

5 out of 5

Great service

Date of experience: January 16, 2024

C

customer

01/14/24

5 out of 5

Prompt reply to my query and very…

Prompt reply to my query and very helpful

CD

Chris Dalby

01/13/24

5 out of 5

Excellent superb service

Date of experience: January 14, 2024

D

David

01/13/24

5 out of 5

Very quick response to every contact

Very quick response to every contact. Courteous and helpful.

MK

Martin Kola

01/10/24

5 out of 5

Excellent response

The quick response

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].