Copper (ProsperWorks CRM) Reviews in April 2025: User Ratings, Pros & Cons

Quick Set-Up and Minimal Learning Curve Make-Up for a Young Product

What do you like best? It's very easy to set-up. Most CRMs have an ugly interface with WAY too many options. What do you dislike? The product still feels young. For example, it has a built-in "Calendly" like tool but it's hard to customize making it difficult to work with. What problems are you solving with the product? What benefits have you realized? We use it to monitor our prospects and track deals like any other CRM. We are slowly getting used to its quirks but all ...

Excellent CRM for small businesses based on Google Apps

What do you like best? Copper has amazing integration with Google apps like Gmail. It is very reasonably priced for a team that is just starting out and is looking to grow. It has a lot of really good functionality for the money. What do you dislike? It is missing some advanced tools like automatically emailing opportunities on a cadence. Due to the fact that it is a smaller and newer CRM it does not have as many integrations as other CRMs. Recommendations to others considering ...

With Great data analytics Copper is the best platform for Sales and BD

What do you like best? Analytics plays important role in sales to plan every day, every week and every month to achieve the yearly targets and copper provides fantastic reports and analytics. The filter option is very good in copper and these is the most challenging part in other crm's. The copper alerts and remainders are so good there will be no way that we miss a important call or lead to followup. Creating a task is a useful option Tagging is beautiful option in copper ...

Well integrated and easy to use CRM tailored for users of Google's G-Suite Apps

What do you like best? Copper's Gmail side panel gives easy access to customer information while reading emails. What do you dislike? From time to time data will not load, or something will behave strangely or be unresponsive, but like all cloud deployments, it's a work in progress and Copper is quick to update and resolve issues. Recommendations to others considering the product: If you use Google's G Suite of applications and live in Gmail as your email platform, Copper ...

Copper has everything a SMB needs (and nothing more)

What do you like best? Copper provides all the right features and functionality to grow my small business. The web, mobile, and Gmail extension interfaces are easy to use and built for productivity. What do you dislike? We've run into limitations with Bulk Editing and Workflow Automation. I suspect these features will continue to expand. Recommendations to others considering the product: Copper is best if you're willing to commit to Gsuite apps. We went all in on Gsuite and ...

Flexible and Customizable

What do you like best? The G-suite integration is so seamless you start to wonder if Google actually owns Copper. It works without any tinkering of setup and, quite honestly, we wouldn't know what to do if we didn't have it. The Robust API's allow us to integrate all our other platforms and forms and use Copper as the true 'Sales Brain' a CRM is meant to be. Automated e-mail syncing with G-mail also means our salespeople do way less data entry without any additional add-ons and ...

Awesome!

What do you like best? Same look and feel regardless of where you work, phone, Gmail extension, web browser. It is excellent. I also like the drag and drop features of the pipeline along with customizing each sales persons pipeline. This has helped us be more efficient. What do you dislike? Maybe one day have some more email automation similar to Outreach. For now though, no complaints. I also would like the Gmail extensions to save data entered faster so that it doesn't delete a ...

Seamless Integration with Gmail - Very easy to use

What do you like best? I love the integration with Gmail and the ability to send emails straight out of Copper. Also love the email tracking feature. What do you dislike? Sorting can't be set to a default so you have to re-sort lists every time you open a category like people, opportunities, etc... What problems are you solving with the product? What benefits have you realized? We never miss an interaction with a lead and it's great to see all emails from other team members ...

CRM I never knew I wanted

What do you like best? Email templates, Workflow Automation, Ability to track who has opened an email What do you dislike? I would like it if Copper could schedule emails like in GMAIL. What problems are you solving with the product? What benefits have you realized? Not double emailing potential customers, add projects to leads, Linkedin.

Best crm for gsuite

What do you like best? Really fast and easy integration, full visibility and ease of use What do you dislike? Need more connectors with 3rd parties and automation. We need to connect with billing systems and other vendors such as salesforce. So it would be great to have more Recommendations to others considering the product: Best for a starting company such as ourseves What problems are you solving with the product? What benefits have you realized? Tracking of all ...