Copper (ProsperWorks CRM) Reviews in June 2025: User Ratings, Pros & Cons

PW helps me save a lot of time every day in an orderly manner

What do you like best? The best feature of PW is the extension for gmail: I can manage all my prospects directly from my inbox! And on top of that you can connect PW with other google apps, such as Google Drive. For instance, all of my PW "Opportunities" are connected to at least 2 google spreadsheets, and I can have them linked in a matter of a click. Also the clean and smooth user interface gets a plus. What do you dislike? I find the "suggested contacts" section useless. It takes ...

excelente

What do you like best? desde el prioncipio ha sido el mejor producto que he encontrado en cuanto a disponibilidad y accesibilidad, el soporte y servicio al cliente se encuentran muy bien desarrollados. he intentado obtener otros productos de crm pero no están tan bien desarrollados, especialmente me gusta al ser tan bien integrado a google for work, es excelente. Espero que sigan por el rumbo de las mejoras ya que se nota que el producto está bien dirigido a la productividad y el orden de ...

0-100 Real Quick

What do you like best? I meet and network as a major part of my existence and have struggled to find an accessible, user-frienldy solution to managing and keeping track of all my contacts, professional and personal relationships. The systems that I had set up were not integrated well so when I found ProsperWorks, I dove in head first and just started using it. Importing contacts and LinkedIn connections (heavy LinkedIn user was very easy and I was up and running very fast. I immediately ...

Google Intergration 5 stars

What do you like best? Prosperworks is AMAZING!! My favorite part of prospect works is how it functions with Gmail. Every person that contacts me through email all I need to do is scroll my mouse over the persons email name or address and Prospect works on the right side of my Gmail will within 1 second Prospect work well then ask me if I would like to add this person as a lead. The best thing is is that you don't have to switch tabs or upload a new window you can just do it all from ...

Great Integration with Gmail and other Google Apps

What do you like best? ProsperWorks CRM is built from the ground up to work with Gmail and the other Google Apps, such as Google Calendar and Google Drive. The UI feels intuitive to a GMail user. (Note: I'm using ProsperWorks and Gmail on a Mac and on my iPhone. The ProsperWorks team is very open to helping you get started and responding to feedback, such as requests for additional features. What do you dislike? I posted 3 questions in their community forum and Zendesk, but so ...

Great CRM. If you use Google Apps for Work, you want this

What do you like best? Tight integration w/ Google Apps for Work, specifically, Gmail. What do you dislike? New product, and has a lot of integration/extras needed. But core functionality is rock-solid. What Prosperworks does better than other CRM is that I can continue to use my Gmail account as I normally would, and all additional info is just there. It gathers the information needed and makes that info available to me when I want it, but doesn't get in my way when I dont need the ...

By far the easiest to use and most feature-rich CRM for small business

What do you like best? We did extensive research on CRM offerings geared towards small businesses and digital agencies. ProsperWorks was far and away better than the other products we reviewed. It is quick to configure and flexible. It has an intuitive user interface, which made training and adoption a breeze. Its Google integration is extremely powerful, while not "getting in the way." ProsperWorks has a strong API and is easily extendable by non-technical staff via its robust Zapier ...

Very Good CRM with Room for Prorgress

What do you like best? Google Apps integration is second to none in the list of CRM applications we've worked with. By working with different CRM systems, the process are similar in most. When using them as religiously as we do, alongside our project collaboration platforms, it has been very clear that the most vital pieces of information we often need are associated with emails. Prosperworks addresses this well and it has saved us a lot of time and kept things moving. What do you ...

Best CRM I have found!

What do you like best? This is an amazing CRM, it integrates so well with Google Apps! I see a few reviews that say customer service was not good, that was not my experience, all my questions about integrations, suggestions for integrations and questions about using the CRM were answered through their email support same day. We've tried just about every CRM out there and this is the best so far! I love that it has customization, and the sales pipelines are clear and has customization ...

Their Support is completely ridiculous

Their Support is completely ridiculous. It seems like a bot answers their emails. They do not allow contacting them by phone. And my response when I am a paying customer is that they will get back to me within 2 days. If there was a way to post pics of their stupid support responses I would. I would not recommend this company to my worst enemy. That is unless you like being screwed with when you need help.