Copper (ProsperWorks CRM) Reviews in June 2025: User Ratings, Pros & Cons

Very Pleased With My Decision To Go With Prosperworks

What do you like best? ProsperWorks is exactly what I needed. I'm in start up mode as an independent profit growth specialist serving gyms and fitness businesses in the New Zealand fitness industry. One of my first priorities in starting my company was deciding on the right CRM. My brief was simple. I needed a smart, simple, intuitive, and easy-to-use CRM product to help me stay organised and capitalise on every opportunity to convert more sales. It couldn't be too tech, and I didn't have ...

Finally found a great CRM for small business

What do you like best? Integration with Google & Gmail, UX, etc What do you dislike? It would be nice to have more keyboard shortcuts. Recommendations to others considering the product I tried and was disappointed by so many CRMs before finding ProsperWorks. I can't recommend it enough. What business problems are you solving with the product? What benefits have you realized? We keep track of all of our clients and transactions with ProsperWorks. We are able to work faster and ...

The best CRM I have Tried!

What do you like best? I really like this CRM because it is the most integrated on the market , Hopefully soon they will integrate the telephone! I have learned on how to be more organize with this software. What do you dislike? I really like everything on this CRM, I do not like that the refresh is not fast enough, the need to work on the integration for the telephone. Recommendations to others considering the product This tool is very helpful for the people wants to be a ...

Great onboarding and custom features

What do you like best? The initial and post-setup support is very valuable. It helps with adoption from staff. The free trial and tons of webinars are also extremely helpful to make your decision. What do you dislike? There are some features that are lacking, such as multi-check boxes, the ability to customize titles to things like Opportunities (we call them jobs internally, so it would help with easier organizational adoption, but not major, and a universal "relate to..." ...

A few weeks in, so far so good. Folks from Customer Success are awesome!

What do you like best? Google Apps integration and User Interface and customer service. What do you dislike? Still onboarding with Prosperworks. I would like to see more inegrations with marketing tools. However it still works for what I'm doing. Recommendations to others considering the product The sales and customer support folks made a difference in my decision. These guys were helpful and patient with all my questions and concerns. I evaluated several CRM's and this one made the ...

A Start-up Staple

What do you like best? I like being able to track interactions and e-mail with a click from right in the system. What do you dislike? I don't dislike anything, yet, because I just got started with the system. Recommendations to others considering the product Do it. Fewer headaches. More sales contacting! What business problems are you solving with the product? What benefits have you realized? I am a start-up that literally launched this past weekend at a conference. I came home ...

Best Gmail and Google Calendar Integration

What do you like best? The Google Chrome plugin they offer, which makes adding tasks, projects, calendar events, contacts, and reminders from within gmail/google apps a one click deal. What do you dislike? I'd like to see general notes added that don't have to be tied to a client or company (for general work notes, but then again, I haven't found any CRM that has that. I could always use Google's notes, but they suck. Recommendations to others considering the product If you use ...

Amazing integration with Google for work

What do you like best? The integration is fantastic, is the only CRM that actually works entirely with my google for work accounts. The interfase is clean and gives all the needed information. You can importa a contact directly from your gmail inbox and the system search for all your communications with that persona and even its social networks, What do you dislike? I would love the platform be translated to Spanish, we can work with it in English, but work with it in our mother tongue ...

Very user friendly from beginning to end

What do you like best? We love the way it easily integrates with Google since we pretty much live in gmail! What do you dislike? So far we have zero complaints. We initially were concerned that we would have privacy issues with what our team can see (all emails and activity between recruiter/client/candidate. However, we have been assured that this privacy setting situation will be updated so that there are more privacy options. This is scheduled to be updated within the next few ...

Very Practicle

What do you like best? I have trialed many different CRM tools over the past several months. I chose Prosperworks not so much because the other were not good (some were quite good but rather because of the integration with Google apps. This eliminated a lot of redundancy. A couple of examples: All the CRM tools had a calendar. Prosperworks uses Google Calendar which I use as my work calendar. So now everything is in one calendar that I have access to 'inside and outside' of the CRM tool. ...