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9.4

Spot Score

Copper (ProsperWorks CRM) - CRM Software

Copper (ProsperWorks CRM) Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4

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Copper (ProsperWorks CRM) Reviews & Ratings

4

Very Good

Based on 1401 ratings & 560 reviews

Rating Distribution

Excellent

(348)

Very Good

(122)

Good

(41)

Poor

(14)

Terible

(35)

Expert's Review

Copper CRM is an intuitive and highly customizable platform that integrates seamlessly with Google Workspace—making it a standout choice for teams deeply embedded in the Google ecosystem. Users appreciate its flexibility to adapt workflows through custom fields and pipelines, while features like automated data entry and email tracking streamline tedious tasks. ...Read more

Copper (ProsperWorks CRM) pros and cons

  • Highly customizable CRM with flexible fields and pipelines; ideal for tailoring workflows.

  • Seamless integration with G-Suite (Gmail, Calendar, Drive) enhances workflow automation and data management.

  • Accessible and simple to use, even for non-tech-savvy users, with an intuitive interface.

  • Effective lead and sales tracking with clear pipelines and automated task setting; boosts productivity.

  • Steep learning curve for new users due to the depth of features and customizations.

  • Limited integrations in lower-tier plans and inability to connect with some desired platforms (e.g., LinkedIn).

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Showing 351-360 out of 560

S

Stefanie

08/30/17

3 out of 5

Not very user friendly

@live.com and @yahoo.com do not save or track. Also, you cannot include an attachment while sending an email through prosperworks. Extremely Laggy.

B

Borgstrom

08/30/17

3 out of 5

Relevance search

Something that could be improved upon is the name search function. For example; We have about 20 Mikes in our system. However, I only work with let's say one of them. When I type Mike into the search bar, it will show me 5 Mikes that I have never spoken with. A feature that will show you top contacts based on activity amount would be nice. Sometimes when I even will type his last name he will not show up. Often I have to go straight to his company page to find his contact information. Just ...

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E

Entrepreneur

08/30/17

1 out of 5

There's no iPad App

There's no iPad App. And the phone App is limited. I'm paying $10/month to link up RingCentral but I can't even dial out using my phone or iPad.

S

Steve

08/30/17

1 out of 5

Your program sucks.

Your program sucks.

J

John

08/29/17

3 out of 5

Too many steps

It take too many steps to complete a project. If you can go to completion early in the process, eliminate the earlier tasks and reminders.

CR

Chris Reino

08/29/17

2 out of 5

No option to toggle thru leads

No option to toggle thru leads, or sort by received date, or sort by ranking

08/26/17

4 out of 5

Really familiar and easy to onboard

What do you like best? Great layout and doesn't really need an instruction manual. I added more contacts and tasks out of my Gmail within 1 day of trialling this than I had in the past month with our previous CRM. What do you dislike? Lack of workflow automation, although our organisation is not in a position to really leverage this anyway yet. Interested to see the pipeline of email and task improvements coming this next year. Recommendations to others considering the product Do ...

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T

Tomasz

08/25/17

5 out of 5

Very good CRM system

Very good CRM system. It help us to sell better and more efficient.

D

Davis

08/25/17

4 out of 5

I am very happy with Prosper works

I am very happy with Prosper works. I would like to either learn how to connect better with Google drive/drop box and the mobile app seems slow and not as accurate.

H

Herunter

08/25/17

3 out of 5

it is definitely convenient to use …

it is definitely convenient to use given that you are able to work with in your gmail account. I find that some of the features could be more intuitive.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].