Copper (ProsperWorks CRM) Reviews in May 2025: User Ratings, Pros & Cons

CRM that Integrates with GSuite

What do you like best? Integrates really well with Google GSuite. Email, Calendar, Drive. What do you dislike? The exports are rubbish. A simple export of Companies and People does not allow you to link the two together. After 3 years they still will not add the link field the the two tables at export. Recommendations to others considering the product: Carefully check what exports you need if any and get evidence. We were give assurances we would have proper access to our ...

Not the best, Not the worst

What do you like best? The best feature of Copper is definitely its ability to integrate with G-Suite. As the selling point, it's extremely easy to combine copper with Gmail, calendar and other integrations. What do you dislike? Copper doesn't make it easy to create automation workflows compared to other CRM's What problems are you solving with the product? What benefits have you realized? The biggest problem I'm solving with Copper is being able to introduce a CRM that can ...

Customizable to automate as much as possible

What do you like best? It's been great to set Copper to auto-create tasks at different stages of our pipeline. Keeps me on track for my meetings and progress. What do you dislike? Copper plugs into my gmail, which is great - but emailing from Copper offers none of the plug-ins. 2-way sync would be great. What problems are you solving with the product? What benefits have you realized? Keeping on top of client pipeline, being able to track previous opportunities for the same ...

The most slylized CRM platform

What do you like best? The integration of the various mail and information platforms that allow you to add to Copper helps you to quickly manage your communications with customers. What do you dislike? I think the only "Problem" is that sometimes it gets slow and i find it hard to get into some features. Recommendations to others considering the product: Simple to use platform, friendly to all public, use it!. What problems are you solving with the product? What benefits ...

I am a Copper customer since 2 months…

I am a Copper customer since 2 months now. Here is my review of the product.The good:- I like the integration with Gmail. It's efficient to use the copper extension for Chrome.- The UI with company, persons, tasks, calendars entries etc. is efficient to use as you have a good master/detail view that is quick to navigate.The bad:- The search & select interface is too limited. Selecting multiple people on various criteria is impossible. Only very limited searching is possible.The terrible:- ...

Copper easy to use

What do you like best? I can consider that Copper is suitable since I have been able to establish an integration of emails and other Google applications. It is really easy to use since I don't need much training for the utility that this tool offers me. Another important point is that I can have sales and performance reports at my fingertips where I can track all interactions with customers. On the other hand I can enter custom fields that allow me to get all the information I want to ...

Copper use for BDR/SDR

What do you like best? The best thing about Copper is that they update the system very frequently and it is very customizable. Also it is very easy to use and understand how to use it. What do you dislike? Sometimes it is difficult to customize it your way and you need to contact support. Support is sometimes helpful, but it takes some time to respond to inquiries. Recommendations to others considering the product: Try other CRM"s available before you try Copper. What ...

I highly recommend ProsperWorks

PROS & CONS What are the best aspects of this product? I like that within ProsperWorks there are great integrations with Gmail accounts and Google Apps. We are able to manage our contacts, companies and opportunities. We can import contact with whole information from social media. The UI is great and it offers great sales pipelines configurations. We are able to switch between various pipelines. What aspects are problematic or could work better? I’d like to see features with VOIP ...

Simple but Effective

What do you like best? I love that this integrates with Google as this is the main program we use. What do you dislike? I have not run across anything yet. Still working on it What problems are you solving with the product? What benefits have you realized? CRM

Copper review

What do you like best? It is nice to be able to access Copper from any computer. There are multiple options for how you manage your contacts and opportunities. What do you dislike? The biggest issue I encounter is slow loading times. Even with a more than enough bandwidth, where nothing else is slow, Copper can be slow to load. I usually have two Copper screens open so I can be loading one contact while I am calling another. Probably only an issue for sales people making calls. ...