Copper (ProsperWorks CRM) Reviews in June 2026: User Ratings, Pros & Cons

User Friendly

What do you like best? Bulk email feature is very powerful. You can reach out to multiple leads in minutes. What do you dislike? There is no easy access to a quick follow up with a lead What problems are you solving with the product? What benefits have you realized? It keeps track of your leads, opportunities and closed deals.

Awesome Customer Support

What do you like best? The software is great for what I need. Their customer service is excellent. What do you dislike? All good. I don't have anything critical to add. What problems are you solving with the product? What benefits have you realized? I can't remember. But every interaction I have with support is handled well and thoroughly.

Very user friendly

What do you like best? The leads section and you can easily convert to customer. Also can put in all opportunities and update accordingly. From the pitch stage to the conversion very easy to use. I also find the inactive days section very useful to make contact with clients more often. What do you dislike? Nothing really. Copper is all user friendly and has helped me a lot Recommendations to others considering the product: Have a trial and see for yourself how easy to use ...

Best CRM on the market

What do you like best? The ability to send bulk emails and have leads and companies easily searchable What do you dislike? The inability to cc someone on a bulk email What problems are you solving with the product? What benefits have you realized? It has made it easy

Process and workflow

What do you like best? I like the search capabilities and the gmail integration What do you dislike? The "tracked email" triggers regardless of who opens the email sent Recommendations to others considering the product: Easy to use and versatile coupled with incredibly prompt customer service What problems are you solving with the product? What benefits have you realized? Organization of workflow, the ability to retrieve data both in and out of "Office"

Beautiful, Easy CRM that complements G-Suite

What do you like best? Copper is great at managing your customer records- you can track emails, pull in calendar events and add tasks (including recurring) to any record. It has the Google aesthetic, which makes it clean and familiar to most users. Additionally, Copper's native reporting shows you and your users their progress towards goals, activity levels, and gaps. What do you dislike? The filtering could be a little more sophisticated. It'd be nice to select 2 or more ...

Excellent CRM for small, remote teams!

What do you like best? Copper has been so helpful in delivering efficiency and organization to our processes and workflows as a remote team. I love that it syncs so seamlessly with Google drive, Gmail, Mailchimp, and other platforms. It's very natural to update profiles and information in real time within gmail instead of clicking to a different tab. I also love how intuitive it is! The implementation process was very easy, and it didn't take long to adapt the system to our company ...

Streamline your Efforts

What do you like best? Having a one-stop shop for all of our company's contacts, emails, tasks, calendar, and so on saves us time. My favorite part is being able to see the emails of my teammates to our clients so I can know what was said without bothering my teammate to ask. Then I'm in the know for that conversation with our client. The opportunity pipelines is especially helpful during our meetings to talk through leads and upcoming appointments and contracts. What do you dislike? ...

Copper - Best CRM out there

What do you like best? Copper is easy to use. Literally no entry required to get social media access and other information on prospects. Integrates with Google Apps. Customer support is also very good, when needed, which isn't often. The mobile app is solid and gets better all the time. What do you dislike? No automatic deduplication of contacts or companies. Link functionality - having one individual linked to two or more companies - is still in beta after at least a year. It ...

Copper Review

What do you like best? The system is outstanding in tracking leads. The activity is compiled in complete and detailed reports. What do you dislike? Sometimes it is very confusing when looking up an opportunity What problems are you solving with the product? What benefits have you realized? We have a much better way of transferring information between our different departments and divisions using Copper