Copper (ProsperWorks CRM) Reviews in May 2025: User Ratings, Pros & Cons

Beautiful, Easy CRM that complements G-Suite

What do you like best? Copper is great at managing your customer records- you can track emails, pull in calendar events and add tasks (including recurring) to any record. It has the Google aesthetic, which makes it clean and familiar to most users. Additionally, Copper's native reporting shows you and your users their progress towards goals, activity levels, and gaps. What do you dislike? The filtering could be a little more sophisticated. It'd be nice to select 2 or more ...

Process and workflow

What do you like best? I like the search capabilities and the gmail integration What do you dislike? The "tracked email" triggers regardless of who opens the email sent Recommendations to others considering the product: Easy to use and versatile coupled with incredibly prompt customer service What problems are you solving with the product? What benefits have you realized? Organization of workflow, the ability to retrieve data both in and out of "Office"

Best CRM Ever!

What do you like best? I like how compatible it is across all platforms! It is very user friendly and makes it easy for me to keep track of all of my leads and my pipeline in general. I really like the email tracking feature that it uses with gmail. Helps me stay in the know with my clients. Another feature that I like is the social media integration. I like this because it helps me do some research on my upcoming clients before I even meet them! What do you dislike? The mobile app ...

Best CRM on the market

What do you like best? The ability to send bulk emails and have leads and companies easily searchable What do you dislike? The inability to cc someone on a bulk email What problems are you solving with the product? What benefits have you realized? It has made it easy

Very user friendly

What do you like best? The leads section and you can easily convert to customer. Also can put in all opportunities and update accordingly. From the pitch stage to the conversion very easy to use. I also find the inactive days section very useful to make contact with clients more often. What do you dislike? Nothing really. Copper is all user friendly and has helped me a lot Recommendations to others considering the product: Have a trial and see for yourself how easy to use ...

User Friendly

What do you like best? Bulk email feature is very powerful. You can reach out to multiple leads in minutes. What do you dislike? There is no easy access to a quick follow up with a lead What problems are you solving with the product? What benefits have you realized? It keeps track of your leads, opportunities and closed deals.

Copper is everything you need, nothing you don't

What do you like best? Seamless integration with G-Suite, you don't have to worry about anything falling through the cracks on the CRM side. Copper can be easily customized to fit your business process, without unnecessary upgrades or costs. If you use G-Suite, start with copper and allow them to prove to you why you shouldn't be a customer. It's that good. They also have some great integrations with other platforms. What do you dislike? The scheduler on copper is a little tough to ...

Amazing!!

What do you like best? I love that the mobile version allows me to do everything that I need to do, even when I'm away from my desktop. I never have any issues with it crashing or loading slowly. It's very user friendly and it's easy to do things on the go. What do you dislike? The only thing I disliked for a little while was that the mobile version would not allow me to view emails sent in copper, even if they were emails I had sent myself. It said I didn't have sufficient ...

Copper Review

What do you like best? Copper makes our sales process simple and saves a ton of time. The "sales pipelines" allow us to silo off specific product lines to target, making it much easier for us to determine who needs to email who. The g-suite integrations are what sold us to begin with, it makes it effortless to fluctuate between gmail, gcal and other applications we use daily. What do you dislike? I wish we could integrate more features outside of sales into the process. IE ...

Project Coordinator

What do you like best? We use the Project Feature directly linked to a Quote Manager Tool and the information prepopulates for ease of access and not duplicating work. Also that all of the email traffic is at my fingertips from all the Company employees linked. I can access very useful information regarding a Project without having to talk to our Sales Team. What do you dislike? Sometimes it takes the Projects and/or People feature a longer time to load. What problems are you ...