Convin Reviews in June 2026: User Ratings, Pros & Cons

"Helped In Significant sales and rep productivity rise"

What do you like best about Convin.ai? We have been using Convin for the past year and have seen a significant sales and rep productivity rise. I suggest them to anyone looking to increase the effectiveness of their sales workforce. What do you dislike about Convin.ai? I never got a chance to explore all the features. What problems is Convin.ai solving and how is that benefiting you? earlier it was dificult to track sales and rep productivity, and to find Root cause we needed alot of manual ...

"Easy to Handle, Brief Report availability on call data"

What do you like best about Convin.ai? Time Saving easy to use AI gives us the call summary and scors our calls which is time saving and helps us manage resources effectively What do you dislike about Convin.ai? Needs to be more user friendly and filters are little complex for implementation What problems is Convin.ai solving and how is that benefiting you? provides manual audit reports which helps managers auditors and Qa's to audit to check performance over a certain period of time. this ...

"Convin helps me manage my personal Call Quality Management"

What do you like best about Convin.ai? I am using this platform as a Sales Representative, this platform helps me tracking my call quality scores on daily basis using its AI features. Convin helps me tracking my progress by automatically auditing the calls and automatically sharing the AI analytics over email. I use convin to listen my calls which are present over meetings page and try to improve my pitch daily. What do you dislike about Convin.ai? I never used any alternative previously ...

"Best speech recognition and transcription software for mullti languages"

What do you like best about Convin.ai? 1. Convin not only does voice to text conversion, it also analyses the sentiment of the customer 2. convin utilizes the updated version of machine learning techniques and AI tools to give the accurate and precise call quality score What do you dislike about Convin.ai? Convin gives a lot of features which are not needed for our specific usage. It is not that easy to use for a beginner in my opinion What problems is Convin.ai solving and how is that ...

"The Audit Feedback we Get is really helpful"

What do you like best about Convin.ai? The platform is quite straightforward and user-friendly. It's easy to navigate and make use out of the functionalities available. What do you dislike about Convin.ai? Convin should be commended for maintaining its dedication to its goal. It records calls and classifies them without being hampered by superfluous features. What problems is Convin.ai solving and how is that benefiting you? The platform is really simple to use and intuitive. It's simple to ...

"Does a great job with transcripts"

What do you like best about Convin.ai? Does a great job with transcripts and user interaction where you can go to a specific spot in the conversation and review the discussion. What do you dislike about Convin.ai? Sometimes slow to respond. Hope this will be improved very soon. What problems is Convin.ai solving and how is that benefiting you? By using transcripts, we can expand the scope of our audits and better understand call quality.

"Best tool to monitor your Agents Performance"

What do you like best about Convin.ai? I have been using convin for more than a year and can easily manage my team's performance by checking the quality scores on the overall dashboard. The AI scores replace the Manual intervention as it audits live flowing calls on the same day. Customer Intelligence is very helpful in tracking the competitor's analysis What do you dislike about Convin.ai? The only thing to wonder about is sometimes the AI score fluctuates with the Manual scores, example ...

"Easy to Handle, Brief Report availability on call data"

What do you like best about Convin.ai? Time Saving easy to use AI gives us the call summary and scors our calls which is time saving and helps us manage resources effectively What do you dislike about Convin.ai? Needs to be more user friendly and filters are little complex for implementation What problems is Convin.ai solving and how is that benefiting you? provides manual audit reports which helps managers auditors and Qa's to audit to check performance over a certain period of time. this ...

"Convin is an Exceptional tool in Quality management"

What do you like best about Convin.ai? 1. One of the user friendly tool available in market 2. Accounts are segregated on the basis of deal size. 3. They are also segregated on the basis of stage in accounts dashboard 4. We use convin everyday and its easy to implement What do you dislike about Convin.ai? 1. None. Convin is the best CRM and quality auditing tool that I ever came across which has a lot of support and its easy to integrate with other software. What problems is Convin.ai ...

"Convin helps in Elevating Sales game"

What do you like best about Convin.ai? As a Tech savy person I always wondered how convin will be able to revolutionize the process but i am amazed when i first got trained about Convin, while using convin multiple features gives very positive response such as LMS where you can store your data such as doc/pdf files, The comment, get feedback section, all helps me improving the call quality. What do you dislike about Convin.ai? Sometimes i can not find all my calls on convin but i am sure ...