Convin Reviews in June 2026: User Ratings, Pros & Cons

"Convin being The Best for enhancing Agent Performance"

What do you like best about Convin.ai? Convin is huge time saver if it comes to the insights it provides or the AI Auditing feature. Before using Convin, I had to pin-point every different parameter of my calls, but with Convin everything can be found in a single platform. It provided thorough evaluations and trends. It is simple to put every feature and functionality into action which makes it easy to implement. What do you dislike about Convin.ai? I have being using Convin almost everyday ...

"Convin being The Best for enhancing Agent Performance"

What do you like best about Convin.ai? Convin is huge time saver if it comes to the insights it provides or the AI Auditing feature. Before using Convin, I had to pin-point every different parameter of my calls, but with Convin everything can be found in a single platform. It provided thorough evaluations and trends. It is simple to put every feature and functionality into action which makes it easy to implement. What do you dislike about Convin.ai? I have being using Convin almost everyday ...

"Great learning experience tool"

What do you like best about Convin.ai? Customer support Ease of Implementation Ease of Use Frequency of Use What do you dislike about Convin.ai? Number of Features Ease of Integration Frequency of Use What problems is Convin.ai solving and how is that benefiting you? Improving speech , conversation intelligence

"Convin is my go-to solution"

What do you like best about Convin.ai? -Trends shown in dashboards by Convin has really helped me improve my work process. -Convin was easy to integrate with our CRM software. -Dashboards provided by Convin can be distinguished on the basis on representative level and parameter level. -Convin's call insights like talk ratio, filter rate, interactivity, patience, and many more paramters are helps me in assessing and identifying areas where I can improve and be more interactive with my ...

"Convin is great at providing rebuttals"

What do you like best about Convin.ai? Best thing about convin is for every conversation call you get to see talk ratio, lead score analysis, it also provides summary, easy to implement as well as integrate What do you dislike about Convin.ai? Sometimes the transcript doesn't match the audio, I feel its something where convin can do better What problems is Convin.ai solving and how is that benefiting you? It rectifies the errors a representative can make in call

"Convin is my go-to solution"

What do you like best about Convin.ai? -Trends shown in dashboards by Convin has really helped me improve my work process. -Convin was easy to integrate with our CRM software. -Dashboards provided by Convin can be distinguished on the basis on representative level and parameter level. -Convin's call insights like talk ratio, filter rate, interactivity, patience, and many more paramters are helps me in assessing and identifying areas where I can improve and be more interactive with my ...

"Best Product that Provides us with Customer Intelligence Tool"

What do you like best about Convin.ai? 1. Customer intelligence tool : It enables us to search the exact keywords or terms that the customer is using in the call and helps us track their occurrence and anticipate their significance. 2. AI calls score bifurcation: This shows us which scores are good, which are medium, and which need improvement. The support team has helped us understand this better in their webinar and the tool is very easy to use and integrate with the servers. What do you ...

"Convin The tool that assess the conversational Intelligence of a call"

What do you like best about Convin.ai? Convin with the use of AI and high-level machine learning features, they will transcribe around 15-16 languages, and they are highly accurate and precise to the point. We use the tool very frequently, and the support team was very understanding and friendly. What do you dislike about Convin.ai? Not many dislikes about the tool its little easier to use and the implementation sometimes maybe hard the integration can be made better way What problems is ...

"Talking about Speech Analytics, Convin is the Solution"

What do you like best about Convin.ai? As mentioned in the title, the Speech analytics Convin is at par; I like the transcription function, and I was amazed when I saw that Convin genuinely transcribes my whole call. Transcribing the call helps me not to listen to my whole call all the time; I can just read the transcription and gauge the call context. What do you dislike about Convin.ai? There is nothing I dislike about convin; yes, one feedback can be that Convin should give us Automated ...

"Helps me multi task simultaneously!!!"

What do you like best about Convin.ai? We get the data in terms of teams and also in terms of parameter level, which is very easy to understand and implement the tasks in teams accordingly, and the sheer features present in convin says a lot about the company's goal to achieve the maximum value addition to customers What do you dislike about Convin.ai? Many small issues, such as reloading the frequency of lags, and the integration issues when the product is integrated, can and should be ...