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9.3

Spot Score

Contactually

Contactually Reviews in February 2025: User Ratings, Pros & Cons

DISCONTINUED

Stay connected, stay productive with Contactually.

4.3

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Contactually Reviews & Ratings

4.3

Very Good

Based on 283 ratings & 174 reviews

Rating Distribution

Excellent

(125)

Very Good

(23)

Good

(11)

Poor

(3)

Terible

(12)

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Showing 1-10 out of 174

E

Ernestine

09/30/19

5 out of 5

Contactually is a top choice

PROS & CONS What are the best aspects of this product? I wanted a free CRM, which took me to Top Product first, but I discovered that Contactually is far better. Even when I forget to add someone to my contatc list, I get to track their emails, phone calls and messages, and I get reminded to follow them up every morning. The templates are pre-loaded ones, and I can send messages in no time, while the bomb bomb integration allows me even to send video emails. Glitches and bugs happen as ...

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A

Austin

09/19/19

4 out of 5

I had no idea how to manage follow ups, but Contactually did it for me

PROS & CONS What are the best aspects of this product? My favorite part is the follow up time frame, and the buckets in general. Integration is amazing, especially because there is a Gmail plugin I'm using to put everybody in the bucket, and to email them constantly to make sure we're on the same page. The tool has a free trial, and the payment plans are affordable, to say so. Overall, I'm very satisfied. What aspects are problematic or could work better? The bucket allows me to see ...

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AI

Administrator in Real Estate

09/16/19

2.5 out of 5

Well rounded CRM

What do you like best? A good CRM that once set up, runs itself and helps connect you with your clients and sphere. What do you dislike? Very time intensive to set up. Training difficult for agents. What problems are you solving with the product? What benefits have you realized? Not missing out on leads by forgetting to follow up.

I

Irvin

09/04/19

5 out of 5

I wish I knew about this software years ago!

PROS & CONS What are the best aspects of this product? Its magnificent integration with social media imports my entire contact information, and combines it in a practical list of contacts. While this may sound too simple to some of you, it is in fact a complex process not many CRMs can complete efficiently. What if I told you that Contactually will even update your database at the same time a contact is updating it on his social media profile? My favorite part is LinkedIn integration, ...

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G

Geoff

05/07/19

1 out of 5

A PSA to all real estate brokers out…

A PSA to all real estate brokers out there who may be shopping for a new CRM. DO NOT USE CONTACTUALLY! I signed up for Contactually last year and have been pretty happy with it since then. . . Until I noticed that I was missing some of the older notes for my clients. I reached out to Contactually and they explained that their system only allows the saving of 50 notes/contact. Uhh, WHAT?! And one email thread containing 10 responses counts as 10 "notes". So as I add new notes for clients I'm ...

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02/06/19

4.5 out of 5

User friendly

What do you like best? It’s easy to learn, it being my very first CRM, I was surprised at how easy I learned to navigate through it. What do you dislike? Having to upgrade to have other features but that maybe with all other programs. What problems are you solving with the product? What benefits have you realized? Follow-ups reminders keep me updated on who I need to get in contact with that day.

UI

User in Real Estate

02/06/19

4.5 out of 5

User friendly

What do you like best? It’s easy to learn, it being my very first CRM, I was surprised at how easy I learned to navigate through it. What do you dislike? Having to upgrade to have other features but that maybe with all other programs. What problems are you solving with the product? What benefits have you realized? Follow-ups reminders keep me updated on who I need to get in contact with that day.

01/20/19

5 out of 5

One of the best CRMs out there

What do you like best? The interface is very user friendly and the tutorials make it easy for first-timers. What do you dislike? Haven't found anything to dislike as of yet! What problems are you solving with the product? What benefits have you realized? Maintaining client relationships and chasing down new leads.

01/17/19

5 out of 5

One of the best softwares on the market, contactually

What do you like best? I love the clean interface. The support was always very receptive, although somewhat limited in its ability to provide answers. In terms of relationship management, the system does a good job of asking you to communicate with people you have not interacted with for some time. What do you dislike? For me, the cost is too high for a system that I am not using to its full potential. In the process of trying to find another CRM, I found many alternatives at less than ...

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01/03/19

2.5 out of 5

Good product, but needs to be more streamlined

What do you like best? Having the ability to pre-schedule campaign drips that I can customize. What do you dislike? Format is updated too often and the changes often make the program less user-friendly. What problems are you solving with the product? What benefits have you realized? I'm a client relations manager for a large real estate company and this helps us stay organized and connected with our clients.