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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy client connections with a customizable toolbox and multi-monitor feature.

  • UI with customization options, communication tools, and machine access.

  • Handles remote access, file transfer, and command execution for support workflows.

  • Potential learning curve for new users given the extensive range of features.

  • Support limited to chat or email; no telephone support.

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Showing 561-570 out of 941

C

Colin

11/06/18

4 out of 5

Great answer and works now

Great answer and works now, WELL DONE !!!!

RH

Roger Hass

11/06/18

5 out of 5

Excellent fast delivery to Australia

Excellent fast delivery to Australia

J

John

11/06/18

1 out of 5

Great product but horrible company and support organization

Great product (connectwise support morning Not so great company or support organization. Good they bought the product when it was high in ratings. Otherwise, I wouldn’t touch it coming from connectwise.My review of connectwise (support not withstanding would be negative if allowed. I had numerous frustrating issues with support. The director of support was more interested in fhelping me find a new platform than discussing why I was frustrated with their company. Don’t waste your money. Stay ...

Read more

I

ICT

11/06/18

1 out of 5

Customer? What's that?

Customer? What's that? These people bought ScreenConnect, and screwed us over. Look elsewhere for your remote support needs.The only communication received from them in regard to anything is multiple spam emails requesting reviews. Well folks, here's your damn review. You should try and make sure your customers are actually satisfied before making repeated requests for public reviews.

I

IHOR

11/06/18

1 out of 5

Updates no longer work properly

Updates no longer work properly. The workload to reverse recent two upgrades is unacceptable. Obviously Connectwise does not care about its clients' anymore!!!!!!!

T

TaylorSystems

11/06/18

5 out of 5

ConnectWise - One of My Best Investments

I have used ConnectWise for many years. It has always been a solid tool that I have relied upon for supporting my clients. Added value is that the product continues to be enhanced year-after-year. It has been one of my finer investments.Larry E. TaylorTaylor Systems and Software Design

T

Tony

11/06/18

5 out of 5

great product

great product although we are an original screen connect user.easy to update and does what we need.

MS

Mysoft Systems

11/06/18

5 out of 5

This is simply a great product

This is simply a great product, we don't use it on a daily basis - we constantly use it to support our clients around the globe and it just works!

R

ralph

11/06/18

5 out of 5

Very happy with the connectivity for ScreenConnect

Very happy with the connectivity for affordable remote support. Love having my own server and scalability.

D

Dale

11/06/18

5 out of 5

I love the Screen Connect product!

I love the Screen Connect product!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].