8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 551-560 out of 941
J
Jason
11/12/18
Some.. no Lots of assemmbly required.
When you buy into ConnectWise, they'll have you believe you are buying the high performance sports car of your PSA dreams. Now, to be clear, they deliver you a sports car, but it's just the frame and rest of the car is delivered to you in box of parts. The whole thing IS there, you just need to be a mechanic capable of assembling it. ConnectWise will be happy to help you...for a price...and that's where we drew the line. I was sold a sports car not a box of parts. If you already have a team ...
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M
Michael
11/12/18
Excellent product
Excellent product. Have used it for many years and am completely satisfied with it.
J
Joel
11/12/18
Used to be great but now it's not worth the price!
It is a good program, but not nearly worth an annual fee!
R
Radu
11/12/18
ScreenConnect
We use ScreenConnect (have been using for 4 years now and it is very stable, reliable.
MF
Momo Foster
11/12/18
Connectwise has helped tremendously in…
Connectwise has helped tremendously in running our IT business and is always working on better ways to improve. Everyone I interact with from the company is kind and helpful.
C
Chris
11/12/18
Great MSP platform
Great MSP platform
D
Dan
11/12/18
We've tried several customer support…
We've tried several customer support solutions over the years and ConnectWise has definitely been the best. Highly recommend it.
DM
David Michael
11/12/18
Great product,
Great product,i'm using it to support my customers about 3 years , it very stable
A
Aaron
11/12/18
Love it
Love it. CMD remote command is invaluable.
J
Jeremy
11/12/18
If I could do it all again, I wouldn't
The software is alright but has some very serious limitations. The software is very much as-is. The company does not deliver meaningful features, takes a long time to deliver basic/superficial features, and the support/consulting services are inexcusably poor. Escalation up the support and the account management chain does not provide any results. Be very aware of what you are getting yourself into. It can be useful software but it is not as mature as they market it to be. Be prepared to ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].