8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 521-530 out of 941
D
Darren
01/03/19
We have been on ConnectWise for 5 years…
We have been on ConnectWise for 5 years now and it's a great solution. Prior to ConnectWise, we used 8 different programs to do sales, scheduling, purchasing, hours, and service tickets. Now we do it in one system, ConnectWise. It's a huge time and effort saver.
J9
Jim 95815
01/03/19
Highly Recommend
Works great. Fits our budget. Easy to navigate. Nice supplement to O365 E-3.
TC
Teknik Computers
01/03/19
Fantastic software
Fantastic software
R
Robert
01/03/19
Quick and accurate response
Quick and accurate response. Very good service.
A
Anthony
01/03/19
Great products
Great products, great company.
D
David
01/03/19
Great Option for Mac Shop
The product does what we need to do. As a primarily Mac shop, there are few remote connection options that does what this can do for the price. We do not require the Windows centric services that a lot of the other solutions offer for higher costs. Any support we have required is timely and accurate.Overall I would recommend ConnectWise
B
Bachir
01/03/19
ConnectWise is excellent and we've been…
ConnectWise is excellent and we've been using it for over a year now without any major issues. It's very reliable and stable and much better than other products we have used in the past.
S
Shea
01/03/19
The desktop app works great
The desktop app works great, the mobile app is improving but still needs work.
E
Errol
01/03/19
In general, superb!
UPDATED for the Connectwise question below...In general superb!There is only one feature (I can think of LogMeIn had that we miss, but otherwise it has everything else (and maybe more and was a GREAT changeover (LogMeIn was way overpriced, repeatedly rude to an 11yr client and acting like they could care less if they lost us. LogMeIn kept raising the pricing so much every year we could not deal with the uncertainty and looked ELSEWHERE. Also our dedicated LogMeIn sales rep was rude and ...
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L
Lucas
01/03/19
Best remote support software we've used
Best remote support software we've used
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].