8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 451-460 out of 941
R
Ron
02/18/19
Worth the money, especially on iOS
I often am called by a client for help that requires remote control, and use my iPhone or iPad to connect. I really appreciate the virtual mouse in the app. Also find the briefcase for utilities I use regularly very helpful. Would give it five stars, but find that the method of removing clients less than perfect. Altogether, worthwhile.
P
Philip
02/18/19
Very good product for managing remote…
Very good product for managing remote users and setting up meetings. Took some time to incorporate Office 365 logins, but with help from support we got it working. Fast reliable connections to our remote users. I also like the Android App so that I can connect while on the go.
M
Michael;
02/18/19
Is not consistent and the server host…
Is not consistent and the server host ip addresses keep changing. We are looking for a more stable replace enterprise product.
HR
Heber Rodriguez
02/18/19
Onboarding Process was rough.
Onboarding Process was rough.
S
SN
02/18/19
Two Thumbs Up!
I would recommend to anyone needing a solid and well-designed remote connect platform. This has been a great addition to our IT tools.
B(
Burt (allfrom1supply.com)
02/18/19
Excellent price/quality/feature ratio
We canceled an expensive service from another company which I used to remotely update and fix issues on office users computers and also allowed them to connect remotely when at home. I found ConnectWise for our few computers was 1/10th of the yearly cost of the smallest plan the other company had. In addition, even though I don't use all the bells and whistles in ConnectWise I was really impressed at all the advanced functionality. When I first got the plan a ConnectWise tech helped me set ...
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V
variuxdavid
02/18/19
The move from on premise version to cloud was ...
I moved from the on premise version to the cloud version. It has been great! Now I have more time to spend on working on client's projects and spend less time doing server management internally. The whole transition was pretty easy and support was great to help me get over a few hurdles I experienced.
MT
Mike Threlkeld
02/18/19
Works great
Works great. Cheaper than LogMeIn or GoToMyPC.
TJ
Tim Jackson
02/18/19
We have been a long time user of…
We have been a long time user of ConnectWise. We use what they now call ConnectWise Manage. I have been very impressed with their product and product support. Now we have started using ConnectWise Control. Although customizing some of it to our specific environment has had it's challenges, ConnectWise support has been excellent in helping us get things setup.
K
Keith
02/18/19
Reliable
Reliable, easy to use platform.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].